Department Programs Associate

About the Department The Department of Parks, Recreation and Tourism Management (PRTM) prepares students for planning and management careers in parks, recreation, tourism, golf and sport. We are a national leader in research and extension, dedicated to finding real solutions for real problems and helping communities and people thrive. The PRTM Department offers undergraduate and graduate degree programs in a variety of concentration areas. Since 2000, we’ve graduated over 2,000 students with baccalaureate degrees and more than 500 students with Masters or other advanced degrees. Relevant coursework is paired with hands‑on fieldwork and service‑learning opportunities specific to a student’s chosen specialty. In addition, students conduct research, participate in national consortiums and learn on‑the‑job through internships and co‑ops. PRTM places a heavy emphasis on research for our faculty and students. As part of a tier‑one research university, we have the people and the skills needed to advance knowledge and develop innovations that solve real problems. PRTM researchers are deeply engaged in work in four broad areas: Health and Well‑Being, Human Dimensions of Built and Natural Environments, Sustainable Tourism, and Geospatial Methods and Models. Role Overview This position provides administrative and business support to the Business Officer, Department Head of Parks, Recreation and Tourism Management, Associate Department Head, faculty, staff and students. The role directly reports to the Business Officer and serves a central function in maintaining operational efficiency within the main administrative office and in assisting with finance and human resource related responsibilities. The person will be the first point of contact for visitors to the department and will be expected to answer general questions and, where necessary, direct inquiries to the appropriate person. General Office Administration & Operations (30%) Managing the reception area and public spaces; greeting and assisting all visitors, students, faculty and colleagues. Serving as the primary liaison for IT, building maintenance, and key assignments; acts as the Asset Management and Surplus Coordinator. Curating departmental listservs, managing conference room reservations, and overseeing departmental calendars (PhD student defenses, academic seminars, social events). Representing the department on the CNR Safety Committee and serving as the Mobile Communication Device (MCD) Initiator. Managing mail/parcel distribution and high‑volume printer maintenance (WolfCopy). Coordinating travel arrangements and approvals for students, faculty and visitors. Reconciling PCard transactions, processing vouchers, and managing payments/deposits for the department. Initiating new hires, separations, and rehires; managing the full onboarding lifecycle for new staff. Acting as Timekeeper for bi‑weekly employees and Leave Coordinator for all temporary and student staff. Executive Support for Department Leadership (25%) Coordinating the Department Head’s daily planner, travel arrangements, and IT needs. Recording proceedings, tracking action items, and ensuring all virtual/in‑person materials are prepared for maximum effectiveness. Collaborating on the collection of program data for annual reports and departmental reviews. Assisting leadership with the sensitive Retention, Promotion, and Tenure (RPT) process; seeking guidance from the Business Officer. Other Responsibilities Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Qualifications Bachelor’s degree; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Preferred Qualifications Excellent written, verbal, and interpersonal skills, with proficiency in business writing and proofreading. Proven ability to handle sensitive information with professionalism and integrity. Expert scheduling, multitasking, calendar management, and project coordination. Knowledge of the rules and regulations concerning Human Resources actions, PCard and Travel. Required License or Certification N/A Valid NC Driver’s License required. Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being. In addition to the core benefits listed above, you will have access to child care benefits, wellness & recreation membership, and wellness programs that aim to build a thriving wolfpack community. Equal Employment Opportunity NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact View phone number on click.appcast.io to speak with a representative of the Office of Equal Opportunity. #J-18808-Ljbffr NC State University