Instructional Designer UT - Cottonwood Heights; FL - Jacksonville

About the Role SoFi’s Instructional Designer supports all operations employees daily through designing learning programs and courses. This role supports keeping the SoFi Operations community improving and growing. The Instructional Designer will prioritize and respond to multiple training requests from business partners in operations, the project management office, and the learning and development team. These conversations should include seeking solutions for SoFi various business units, including frontline employees, how to create effective learning and development tools and methods, and new solutions from the latest learning trends. What You’ll Do Create multiple methods of learning for SoFi employees, including e-learning, instructor‑led training modules, infographics, learning bites, short instructional videos, and utilization of resources to support employee development. Consult with subject matter experts and stakeholders to create content and design materials from scratch. Analyze complex technical content and write engaging and accurate scripts within set deadlines. Maintain awareness of latest learning trends, theories, frameworks, and evaluation protocols that align with the needs of adult learners. Develop and write learning assessments for varying training delivery. Manage content libraries for all business functions using various learning management systems (LMS) to house training, assessments and track completion of each. Guide and execute visual strategy for training products, communications and knowledge management systems with the company brand guidelines. Manage multiple projects simultaneously using the JIRA system. Produce concise, clear and interactive instructional materials for web‑based and instructor‑led training. Support monitoring and evaluation of learning using surveys and other feedback mechanisms, including train‑the‑trainer sessions and trainer certifications. Efficiently manage time and workload in a fast‑paced environment. Collaborate with internal teams of project managers, designers and programmers. Promote a positive corporate culture by exhibiting a strong level of professionalism. What You’ll Need Bachelor’s degree in Instructional Design or 3 years of related experience. Minimum 2 years of Instructional Design experience. Proficiency in utilizing AI tools to create content and course materials. Experience with business writing and communications skills. Experience designing training materials using the ADDIE and Kirkpatrick models. Understanding of learning theories and instructional design models. Experience with Google Suite. Proficiency with Articulate Storyline and the Articulate 360 tools. Experience with Learning Management Systems preferred. Experience developing materials for classroom (ILT), virtual and self‑paced eLearning modules. Preferred Experience in creating training materials for FinTech, banking, financial services. Compensation and Benefits Pay range: $67,200.00 - $84,000.00 (annual). This role is also eligible for a bonus and competitive benefits. Equal Employment Opportunity SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, physical or medical disability, marital status, sexual orientation, military and veteran status, or any other basis prohibited by applicable state or federal law. #J-18808-Ljbffr Social Finance, Inc. (SoFi)