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Travel Support Specialist — Booking & Customer Experience

Concentrix

Concentrix is seeking a Travel Customer Support Specialist in Michigan to assist customers with bookings, itinerary changes, cancellations, refunds, and travel questions. You’ll use CRM tools and digital platforms to resolve issues, de‑escalate concerns, and provide timely information. The role emphasizes collaboration, learning, and performance within a global client support culture. You will engage customers across phone, email, and chat channels, fostering positive experiences and #J-18808-Ljbffr Concentrix

Vacancy posted 2 days ago
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