Service Account Manager

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it’s our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world’s challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Learn about our benefits designed for you to Thrive at work and at home. Where Is The Work On‑Site (5 days) Job Overview As a Services Account Manager, you will join Trane’s best‑in‑class Commercial HVAC team. This is an exciting opportunity to make a difference in building efficiency and sustainability through our Service offerings. What You Will Do Effectively target and identify opportunities. Facilitate discovery and qualify opportunities early in the buying and selling process. Take a consultative selling approach to pursue new business and grow existing account relationships by focusing on long‑term relationships and addressing client needs. Act as a facilitator to help the customer buy, including developing the business case, financial proforma, and validating business outcomes. Gather and validate preliminary data, perform facility walkthroughs, construction plans, or other requirements. Consultative Selling: Form trusting relationships with clients, allow them to communicate their requirements and desires, then offer solutions that provide value and meet their needs and seek out development opportunities and new knowledge about products, services, competitors, and technologies relevant to customers and the business. Conflict Management: Navigate challenging situations and conversations with customers in a way that builds trust in the relationship and adapts to market changes, like new competitors and changes in client needs, without compromising the quality of service provided. Initiative: Seek out targets for new business leads and opportunities within current clients to grow accounts and increase value. Planning: Schedule sales calls, manage business activities and capacity to achieve short and long‑term sales targets. Prioritization: Prioritize workload and resources, such as allocating resources to customers based on their point in the sales cycle and manage client timelines to proactively sell, renew, and/or expand service agreements at appropriate times for the customer and the internal team. Problem Solving: Solve problems creatively, develop persuasive business cases, and validate business outcomes to create a win‑win for customers and the organization. This includes troubleshooting a product or service challenge, gathering information, developing multiple possible solutions, and creating a plan to implement them in a way that serves the client’s need. Team Selling: Work with sales teams to understand customer requirements, promote the sale of company products, and provide sales support. What You Will Bring 4+ years of demonstrated experience or a bachelor’s degree 3+ years of solution sales experience with a track record of achieving and exceeding sales targets. We prioritize practical experience and relevant skills. Candidates without a degree are encouraged to apply. A desire to understand our business and passion to connect current and potential customers with service offerings designed to create efficient and sustainable buildings. Ability to engage multiple stakeholders, influencers, and key decision makers. Demonstrated ability to generate and qualify leads, facilitate customer conversations with business‑level insights to establish value and create demand, close new business, and grow existing account relationships. Strong financial and business acumen and a self‑starter mindset. Available for local travel. Driver license – valid and in state with no major or frequent traffic violations within 1 year required. Compensation Annual Base Salary Range: $84,200.00 – $195,200.00 Salary: Salary; Incentive eligible: No; Sales Commission eligible: Yes. Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status. Safety Sensitive Role Yes We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. #J-18808-Ljbffr Trane Technologies