Senior Technical Product Manager

Role Description

We’re hiring a Technical Product Manager for our Platform Team to help shape and scale the foundational systems that power all ClassDojo products. As we expand into domain-specific platform areas (e.g., Accounts, Payments), this role will define product direction, drive prioritization, and ensure that platform investments are clearly connected to user experience and business impact. This is a high-impact individual contributor role. You’ll work closely with Engineering, Data, and Product teams to turn complex, ambiguous infrastructure challenges into clear, valuable product outcomes.

What You’ll Do

• Define and drive platform product strategy
• Own the roadmap for key platform domains (e.g., Accounts or Payments), driving initiatives such as “Sign in with Dojo”
• Translate ambiguous technical challenges into clear product opportunities with defined outcomes and success metrics
• Ensure platform work is grounded in real user and business value
• Deliver high-impact platform capabilities
• Break down complex systems into incremental, shippable improvements that deliver value early and often
• Partner closely with engineering to drive execution from concept through launch and adoption
• Balance tradeoffs across technical complexity, product value, and cost
• Establish strong platform product practices
• Define how platform teams gather requirements, prioritize work, and align with stakeholders
• Introduce structured, data-informed decision-making into platform roadmaps
• Help reduce reactive work by creating clarity and alignment across teams
• Partner cross-functionally
• Work closely with Data Platform to deliver high-impact data capabilities
• Collaborate with product teams to ensure platform capabilities meet real needs and are widely adopted
• Act as a bridge between technical systems and end-user experience

Qualifications

• Have 6+ years of experience as a technical PM (or equivalent between software engineer and technical PM roles)
• Have significant experience working on platform or infrastructure products used by multiple teams
• Have operated in high-growth or scaling environments with increasing system complexity
• Demonstrate strong ownership and a bias for action, driving initiatives from problem definition through delivery
• Can translate technical systems into clear product direction and user/business value
• Are comfortable working in ambiguity and turning unclear problems into structured plans
• Have experience working with sensitive or regulated data (e.g., identity/auth, financial, or student data)
• Are an excellent communicator, especially in writing, and can explain complex ideas clearly

Nice to Have

• Experience with identity, authentication, payments, or data platforms
• Background spanning both technical systems and user-facing products
• Experience building consumer-facing or product-led platforms

Additional Information

• We are a distributed company and hire teammates who can collaborate effectively across time zones with meaningful overlap with the Americas.
• We are committed to equal opportunity and building a diverse team. We consider all qualified applicants and provide accommodations throughout the hiring process as needed.
• Compensation is determined based on experience, location, and skillset, in alignment with our compensation philosophy.
• ClassDojo takes a number of factors into consideration when determining compensation, including geographic location, experience, and skillset. Salary ranges (United States):
• CA, WA, NY, NJ, CT states: $160,000 - $215,000 (USD)
• All other states in the US: $136,000 - $183,000 (USD)