Shift Manager

McDonald’s

Washington DC

Shift ManagerGREENVL-65 & 245 (04195)## Job Description**Overview**Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald's across Southeast Alabama and the Florida Panhandle. We are looking for talented **Shift Managers** to join our growing team! Shift Managers lead shifts, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.This role requires at least 1 year of management experience, preferably in a quick service restaurant. Shift Managers have the benefit of flexible scheduling (part-time or full-time).**Responsibilities include but are not limited to**:* Plan for each shift (i.e., crew positioning, stock levels); monitor crew performance during the shift, take action to ensure the team is meeting McDonald’s standards* Maintain safety and security during the shift; ensure cash controls are in place during the shift (safe contents, skims, deposits, cash +/-)* Oversee profitability of the shift; manage labor and food cost* Responsible for meeting targets during their shift; identify danger zones and effectively give direction* Handle and oversee crew schedules; coordinate breaks for the team; enforce labor laws and company policies; drive and expect a high level of performance from the team* Supervise and lead food safety procedures and cleanliness measures to meet McDonald’s standards* Address customer concerns; follow customer recovery process when necessary* Provide encouraging leadership for crew and managers to provide an outstanding guest experience* Cultivate and encourage training, education, and continued learning within the restaurant* Assist assigned Department (People, Kitchen, or Guest Services) meet their goals* \*Other duties as assigned**Qualifications:*** At least 1 year of management experience, preferably in a quick service restaurant* Passion for helping and serving others (customers and fellow team members)* Strong customer service and support focus* Ability to communicate effectively and professionally* Make decisions and provide solutions in a fast-paced environment**Benefits:*** Flexible scheduling* PTO & Paid Vacation, after meeting eligibility requirements* Company paid Telehealth (Doctor on Demand)* $3,000/year in college tuition assistance* Same day pay available with Tapcheck* McDonald’s training and advancement opportunities* Free meals + 30% National Employee Discount, at participating locations* Exclusive discount program**Additional Info**\*This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
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Vacancy posted 3 days ago

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