Surveillance Supervisor (Caesars New Orleans)

New Orleans, LA, United States (On-site) Job Summary Implement procedures and oversee personnel in the surveillance department. Directly supervises a number of surveillance operators. Responsibilities Responsibilities include interviewing and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems. Implement approved procedures, train, schedule, supervise, and evaluate personnel. Specifically supervise and coordinate activities related to the surveillance of gaming tables, slot machines, cashier’s cage, and slot booth operations including the audio‑video taping of count room operations. Review all Daily Activity Reports and prepare shift reports. Support and maintain Caesars Entertainment courtesy guidelines. Perform other duties as assigned. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. What You Will Need College degree in criminal justice or related field preferred. Minimum of two years experience in law enforcement, casino surveillance system operations, or equivalent experience. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Physical, Mental and Environmental Demands Must be able to maneuver to all areas of the hotel. Must be able to lift up to 10 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier. Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. Gaming Permit Non-key Disclaimer These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. Equal Employment Opportunity Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr Caesars Entertainment