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Contact Center Representative

$21 - $23 per hour

Credit Union of New Jersey

Description

Earn $21.00-$23.00/hour + full benefits while helping members manage their finances. Credit Union of New Jersey is looking for a motivated and member-focused Bilingual (Spanish/English) Contact Center Representative to join our team.

We offer a comprehensive benefits package designed to support our employees and their families, including:

  • Medical, dental, prescription and vision insurance
  • 401(k) plan, with company match
  • Tuition reimbursement
  • Life & disability insurance
  • Voluntary supplemental life insurance
  • Pet insurance and other voluntary benefits
  • Flexible spending accounts
  • Paid time-off
  • 11 Paid holidays
  • Ongoing training and development opportunities
  • Credit Union Membership
  • Employee discounts on credit union products and services
Key Responsibilities:
  • Answer inbound calls from members regarding account questions, loans, and cards
  • Help with balances, transfers, and payments
  • Resolve issues and research account discrepancies
  • Recommend products and services that fit member needs
We are an Equal Opportunity Employer

Requirements

Position Requirements:
  • High school diploma or general education degree (GED); plus one to three years related experience and/or training; or equivalent combination of education and experience
  • Excellent member service, communication, and interpersonal skills.
  • Ability to work rotating Saturdays
  • Bilingual (English/Spanish) speaking candidates are preferred
Vacancy posted 3 hours ago
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