NYS DOH HBITS-08-14880 Expert Business Analyst at Voyatek in Albany, New York

Expert Business Analyst

Opportunity Details Full Time NYS DOH HBITS-08-14880 Albany, NY Voyatek delivers outcome-driven technology solutions to public sector agencies and higher education institutions nationwide. For example, our technology:

• Facilitates access to nutritious food for children of mothers participating in the WIC program
• Supports first responders in reducing opioid overdoses within their communities
• Empowers colleges and universities to identify and thwart financial aid fraud
• Equips teachers with valuable insights to identify students requiring additional support
• Enhances efficiency for state tax agencies, leading to 99% faster return processing and quicker refunds for taxpayers

With a focus on Tax & Revenue, Health & Human Services, and Justice & Public Safety, Voyatek combines the scale to support large complex projects with the agility and accessibility of a boutique solutions provider. Together, Voyatek and its customers work to improve population wellbeing, create safer communities, and foster a thriving economy. We're more than a technology company -- we're an outcomes company. We encourage our employees to think differently, ask tough questions, and relentlessly pursue what's best for our customers and the residents they serve. We believe that the value of technology is defined by its human impact. If you agree, you've come to the right place. Voyatek is seeking applicants to occupy the position of Expert Business Analyst within our team.

Key Responsibilities:

• Guide requirements gathering meetings to elicit functional requirements from business users to define system functionality
• Analyze, develop and review process flow charts and other business documentation to define business processes
• Document complex functional requirements in a thorough and clear formal requirements document
• Consult with and advise department staff during the technical design process.
• Analyze, review and comment on design specification documents
• Analyze, review and comment on technical documentation such as interface control documents
• Guide and participate in stakeholder review meetings for requirements and design specification documents
• Coordinate and document resolution of requirements and technical design comments and gaps with business and vendor staff
• Provide guidance in the development of test scenarios
• Perform software testing as needed including specifying test scenarios and test cases, executing tests, and analyzing and documenting defects in a defect management system
• Provide guidance for the development of internal software training documents
• Work on complex software in a fast-paced, high volume work environment
• Communicate and facilitate consensus among stakeholders
• Deliver oral and written communications to business owners, IT program team members and management.

Qualifications:

• 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field

Preferred Qualifications:

• 84 months of experience in Information Technology supporting complex software systems or applications.
• 84 months of experience analyzing complex business processes and creating and reviewing test plans.
• 84 months of experience documenting, communicating, and validating requirements throughout the system, process, or product/service development lifecycle for all changes.
• 84 months of experience providing written communications to business owners, IT program team members, and management.
• 84 months of experience working with Health Insurance or the Affordable Care Act or Medicaid which includes Eligibility and Enrollment (not Health Care).
• 84 months of experience with ETL tools, batch jobs, Rational Quality Manager, Report Development using IBM Cognos or HIPAA compliant X12 format for EDI transactions
• 60 months of experience in reviewing and evaluating technical specifications for compliance with business objectives and requirements.
• 48 months of experience developing test scenarios and test cases against documented design use cases; performing testing, reviewing results, and documenting defects using a defect management tool.

The wage range for this role reflects the wide array of factors considered in compensation decisions. These factors include, but are not limited to, skill sets, experience, training, licensure and certifications, and geographic location. Compensation decisions are based on the unique facts and circumstances of each case. A reasonable estimate of the hourly range is $51.00 - $55.00. At Voyatek, we believe in supporting our employees with a comprehensive benefits package designed to enhance their well-being and professional growth. Please note that eligibility for certain benefits may vary based on your role and employment status.

• Flexible Work Schedules
• Health, Dental, and Vision Insurance
• Medical, Limited, & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contributions
• Company-Paid and Voluntary Life Insurance
• Long and Short-Term Disability Insurance
• Accident, Critical Illness, & Hospital Indemnity Insurance
• 401(k) Retirement Plan with Company Match and Immediate Vesting
• Wellhub Fitness and Wellness Platform
• Pet Insurance
• Training Opportunities
• Employee Referral Bonus Program

We are committed to fostering a workplace that supports both your personal and professional aspirations. As part of our commitment to maintaining a compliant workplace, all final candidates will undergo and must successfully pass a pre-employment (post offer) background check. The background check may include, but is not limited to, verification of employment history, education, criminal records, and other relevant checks. Background check results will be evaluated in accordance with applicable law. For certain positions, additional client-specific background screenings may be required at the time of hire or in the future, in accordance with client requirements.

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