Night Auditor

Introduction ... Overview We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Responsibilities Responsible for Front Desk operations overnight. Oversees customer check-in/check-out. Monitors volume to ensure fast, friendly, and efficient service. Ensures that guest problems/complaints are managed in an effective, courteous manner. Performs the night Audit for date roll. Maintains knowledge of hotel, community, and special events in order to accurately provide guests with needed information. Requirements Must be proficient in Microsoft applications (Excel, Word, PowerPoint, Publisher, Outlook). Highly organized and detail oriented. Uses time efficiently and effectively to manage priorities. Ability to work at a fast pace with a sense of urgency. Outgoing personality and demonstrate friendliness and enthusiasm. #J-18808-Ljbffr