Social Media Content Coordinator
CCA Global Partners
We are excited to invite applications for the role of Social Media Content Coordinator in our Retail Groups Division at our Manchester, NH office. As a Social Media Content Coordinator, you will be responsible for content creation, curation, and community management for member stores. You will communicate and drive local reputation management and social media strategy for individual stores to increase organic SEO and online reputation. This position works collaboratively within a cross-functional team and will have frequent communication directly with the Retail Division member stores to support social media and online review management. Just visualize the possibilities!
As part of our dynamic team, you’ll enjoy a hybrid work schedule, with the flexibility to work remotely on Mondays and Fridays and collaborate in the office from Tuesdays through Thursdays. In this role, you will:- Create compelling and creative custom content for our marketing programs store-level social media accounts ensuring consistent quality, voice, and brand adherence while developing engaging graphics and videos for platforms like Google, LinkedIn, Facebook, and Instagram (Stories, Reels, and Feed).
- Develop, oversee, and optimize social media strategies using data and analytics. Stay informed on industry trends, competitor strategies, and best practices to refine approaches and recommend effective programs.
- Maintain and optimize the member social platform-Sprout. Set up, monitor, and update member Facebook access via Business Manager, ensuring proper functionality and assisting members in maximizing the platform’s potential.
- Support promotional sales content and marketing initiatives and assist with creating and aligning content to support the Retail Divisions’ promotional efforts and other program offerings.
- Bachelor’s degree in communications, marketing, journalism preferred, along with 1-3 years of experience in marketing, search engine optimization or account management.
- Ability to distill broad or complex concepts into clear, concise, and strategic messaging, easily understood by the target audience across various formats and channels.
- Solid understanding of basic SEO implementation and content writing.
- Familiarity with tools like Canva, Adobe, Facebook, Instagram, LinkedIn, and Google
- Strong computer skills, especially with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
- Excellent written and verbal communication skills.
- Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
- We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
- We recognize YOU for your accomplishments and contributions through development, growth and compensation!
- We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.
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