Medical Office Receptionist

Job Description

Job Description

Position Summary:

We are seeking a friendly, organized, and professional Medical Office Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service, managing front desk operations, and ensuring the smooth flow of daily administrative tasks.

Key Responsibilities:

• Greet and check in patients in a courteous and professional manner.
• Answer, screen, and direct phone calls; take accurate messages.
• Schedule and confirm patient appointments.
• Verify patient insurance information and process necessary paperwork.
• Collect co-pays, balances, and handle billing inquiries.
• Maintain and update patient records and information in the Electronic Medical Record (EMR) system (knowledge of eClinical Works is beneficial)
• Handle incoming and outgoing correspondence (mail, email, fax).
• Coordinate communication between patientsand healthcare providers
• Maintain the cleanliness and organization of the reception area.
• Assist with other administrative duties as needed.

Qualifications:

• High School Diploma or equivalent (required).
• Previous experience in a medical office setting (required).
• Familiarity with medical terminology and insurance processes.
• Proficiency in using computers, EMR systems, and office equipment.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time efficiently.
• Attention to detail and a high level of accuracy.
• Professional, friendly, and patient-focused demeanor.

Benefits:

• Competitive pay.
• Health insurance if needed.
• Paid time off and holidays.
• No nights or weekends