Server AM

Bistro ServerAre you friendly and enjoy "rolling out the red carpet" to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Do you enjoy working in a fast-paced environment with the ability to deliver excellent customer service? The server provides excellent customer service, while preparing food and drinks to our guests, while maintaining brand standards. This role maintains a clean and safe work environment, while adhering to food safety guidelines. The server property operates the point of sales system and acts as concierge for guests looking for details on the local area, such as night life, entertainment, etc. If you enjoy anticipating the needs of guests to create that stellar guest experience – this job is for you!Job ResponsibilitiesConsistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfactionComplete all required brand specific training as directed by Restaurant Manager; complete all required health and safety training; adhere to all property specific brand standards; knowledge of fire alarm and evacuation proceduresOperate the point of sale system, prepare food and beverage while complying with brand standards, serve guests in accordance with federal, state, and local laws. Always maintain a clean and well stocked workspace.Perform other tasks as necessary or required to meet or exceed guest satisfactionProfessional ExperiencePreferably 6 months experience in Food and Beverage serviceExcellent customer service skillsIndustry ExperiencePrevious experience in the hospitality industry (preferred)Required SkillsMust have excellent customer service skills and a stable work historyMust be able to work entire shift on feet at a quick paceMust be flexible to work any shift as needed to include weekendsKnowledge of basic drink recipesKnowledge of bar equipmentKnowledge of safety rules for kitchen equipmentAbility to lift 50 lbsAbility to work in a high pace and hot environmentStand and walk for long periods of timeEssential SkillsAbility to express compassion while remaining composed; ability to remain calm and focused while working under pressurePromote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs – be proactiveEnsure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environmentsBenefitsRAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.