Telecommunications Systems Technician III

Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. About the Opportunity As a Telecommunications Systems Technician III (TST III) you’re critical to keeping CalOES’ public safety communications running in the toughest environments. This is a hands‑on, high‑impact role with opportunities to lead, mentor, and support emergency response across the state. This is a character‑based, demanding, challenging, hands‑on position with high responsibility and accountability. Under the direction of the Telecommunications Systems Operations Supervisor I (TSOS I), the TST III is responsible for responding to and resolving the most critical and complex public safety communications problems for State Agency clients. The TST III will also have lead responsibility over one or more technicians and may act as the area supervisor in his/her absence. Incumbents perform the full range of technician responsibilities required to ensure the continued operation of all public safety communication network/systems and equipment, which requires comprehensive knowledge of all public safety communication network/systems, including the most critical and complex. The duties are performed by following FCC rules and regulations; utilizing at a minimum, office‑provided training, complex test equipment, computers, hand tools, the Telecommunications Division Manual (TDM), and technical literature. Incumbent will communicate effectively on all written and verbal interactions, frequently interfacing with customers and co‑workers to resolve issues and collaborate. In a lead capacity, incumbents will plan, organize, oversee, and coordinate the work activities of other technicians within an assigned geographic shop or microwave area to ensure the quality, quantity, and timeliness standards are met; assist to obtain the resources required to facilitate proper completion of work and foster communications with individuals, organizations, and other public safety agencies served. The TST III will maintain a professional and team‑centered environment by establishing and maintaining effective working relationships. Incumbent will work proficiently with Microsoft Office products, including Word, Outlook, and Excel. Travel to and working in remote locations, high elevations, and inclement weather conditions may be required. Desirable Qualifications Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments. Leadership skills – capable of mentoring, training, and guiding lower‑level technicians. Technically Proficient – possesses an advanced technical acumen to mentor, train, and support colleagues. Team‑oriented – works cooperatively with colleagues, agencies, and stakeholders. Independent worker – able to take initiative and perform tasks without close supervision. Dependable – reliable for on‑call duty, emergency response, and after‑hours work. Organized – manages multiple tasks, schedules, and documentation efficiently. Communicative – strong oral and written communication skills for coordinating with agencies and documenting work. Customer‑focused – responsive to the needs of public safety agencies and end‑users. Physically resilient – to meet work requirements and a high safety consciousness. Professional demeanor – to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients. Working Conditions In Office: This position supports and manages the day‑to‑day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position. DMV Pull Program: Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions. In the event of an emergency, employees may be contacted and requested to report to work in the event of an emergency. This contact may be outside of your normal working hours (evenings/nights, weekends, and holidays). This service may require irregular work hours, work locations other than the official duty location, and may include duties other than those specified in your official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and you may be required to relocate to emergency sites. Benefits Excellent CalPERS state pension plan 401(k) and 457(b) Plans Flexible Schedules Generous paid time off Health, dental & vision insurance for the employee or the employee's family Investment in career development Free Parking Electric Carport #J-18808-Ljbffr California Governor's Office of Emergency Services