Property Manager

Property Manager Department: Operations Employment Type: Full Time Location: Burlington, Vermont Reporting To: Hannah Tennant - Vice President of Operations (East) Compensation: $60,000 - $65,000 / year Description Home Team Luxury Rentals is a full-service short-term rental management service with a mission to unify the finest luxury vacation rentals across the United States. We provide a premium guest experience and encourage a perfectionist approach. The Property Manager will oversee daily operations of a portion of our portfolio, supporting the Operations Manager. Responsibilities include managing housekeeping and maintenance vendors, executing preventive maintenance, ensuring quality, and providing customer support. The role involves handling projects concurrently and occasional travel to local and regional properties. Key Responsibilities Create, monitor, and audit maintenance work orders for completeness, timeliness, and accuracy. Recruit and maintain a strong network of housekeeping and maintenance vendors. Evaluate vendor performance and improve performance when needed. Review vendor billing for accuracy and approve and code invoices for accounting. Execute preventative maintenance programs and offer improvements where necessary. Assist in review monitoring and complaint resolution. Keep detailed records of work performed. Ensure all cleaning vendors perform up to Home Team standards. Other duties as assigned. Retention of Home Ownership (Client Retention) Desired Experience & Competencies 2+ years of experience in operations management or property management. 2+ years of managing a wide vendor network. Proven excellence with customer/stakeholder service. Experience working in Google Workspace or similar software. Experience with work order, ticket, or task management software. Ability to work flexible hours and/or extended hours as needed to accommodate client and project needs as well as team members and projects in multiple time zones. Willingness and ability to travel domestically without restrictions up to 25% of the year. Travel Expectations: PM should visit each property quarterly for a general inspection and quality control. Inspection prior to an owner check-in or when maintenance requires inspection or sign off on contractor work. Regional travel across Burlington, VT and surrounding locations. Ability to stand, flex, crouch, and lift up to 25lbs on occasion. Benefits & Culture Role Growth – growth to client communication and revenue-related responsibilities, and hiring opportunities under the PM. World Class Support – supported by several cross-functional teams including Pricing, Onboarding, and Guest Communications. #J-18808-Ljbffr