Customer Service Team Member

Position Details

WSU's Commitment to Equal Opportunity


Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information


Position Title
Customer Service Team Member


Requisition Number
H00960P


Position Category
Hourly/Work Study


Campus Location
Weber State University - Ogden, UT


Hours per week

Months per year

Alternate work schedule

Pay Grade

Salary

Hourly Pay Rate
$11.75


FLSA

Job Summary/Basic Function


Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook floor including textbooks, rentals, eBooks, access codes, book availability, etc.; assist customers with finding books and answering their questions in a professional and helpful manner; help pull books for orders, sell books and Wildcat Store merchandise; stock inventory, keep store clean and orderly. Will be trained to operate a cash register, assist customers with purchases and any questions relating to payment plans.

Required Qualifications


High School Diploma

Preferred Qualifications


Must be punctual and reliable. Friendly and customer service oriented.

Must be able to work at least 20 hours per week, including evenings and some weekends.

Must have applied to the Federal Work Study Program.

Must be able to lift up to 50 lbs

Background Check?
No

Posting Detail Information


Job Open Date
07/28/2026


Review Date
07/30/2026


Job Close Date
08/11/2026


Open Until Filled

Quick Link for Direct Access to Posting




Notes to Applicant


To apply, complete the online application, attach a resume, and the contact information for three references.

If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work.

The screening of applicants will begin immediately.

Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.