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Phlebotomist II

Integrated Resources

Job Title: Phlebotomist II
Position Type: Contract - 5 Months
Location: Charlotte, NC 28226
Shift: Monday-Friday, 8:00 AM-2:00 PM | Weekdays | Onsite
Hours: 30 Hours/Week
End Date: January 11, 2027


Job Summary:
  • We are seeking an experienced Phlebotomist II / Patient Services Representative II (PSR II) to join our team in Charlotte, NC. The ideal candidate will have strong phlebotomy skills, excellent patient service abilities, and experience working in a fast-paced clinical or patient service environment.
  • The Phlebotomist II is responsible for collecting high-quality blood specimens, preparing specimens for laboratory testing, verifying patient information, and ensuring all collection and processing procedures are completed accurately and safely.
  • The role involves direct patient interaction and requires a professional, compassionate approach that creates an atmosphere of trust and confidence.

Key Responsibilities:
  • Perform venipuncture, Pediatric, geriatric, and capillary blood collections accurately and safely.
  • Collect and process both clinical and forensic specimens according to established procedures.
  • Prepare specimens for laboratory testing while maintaining specimen integrity.
  • Verify patient identification, demographic information, and specimen labels.
  • Obtain patient initials/signatures following venipuncture to verify that tubes were properly labelled in the patient's presence.
  • Maintain accurate records, documentation, and collection information.
  • Follow established safety, infection control, confidentiality, and quality procedures.
  • Provide exceptional customer service and maintain a professional, positive image with patients, clients, employees, and the public.
  • Work independently with minimal onsite supervision while meeting productivity and quality expectations.
  • Handle multiple priorities effectively in a high-volume environment.
  • Maintain a safe, clean, and professional work environment.
  • Demonstrate strong organizational skills and attention to detail.
  • Support multiple Patient Service Center (PSC) and in-office phlebotomy locations as business needs require.
  • Travel between locations and provide coverage with minimal notice when required.
  • Follow all company policies, procedures, dress code, Employee Health & Safety requirements, and workplace standards.
  • Demonstrate adaptability, strong communication, and a commitment to continuous process improvement.
  • Complete required training at designated training locations based on trainer availability.

Required Qualifications:
  • High School Diploma or equivalent - Required
  • 1-3 years of phlebotomy experience - Required
  • Experience with Pediatric, geriatric, and capillary collections - Required
  • Strong venipuncture and specimen collection skills.
  • Ability to provide quality, error-free work in a fast-paced environment.
  • Ability to work independently with minimal supervision.
  • Strong communication and interpersonal skills.
  • Excellent patient/customer service skills.
  • Ability to handle multiple priorities in a high-volume setting.
  • Basic keyboard and data entry skills.
  • Ability to exercise good judgment and make decisions based on established procedures.
  • Reliable transportation and a valid driver's license with a clean driving record, if applicable.
  • Ability to travel between multiple work locations as required.

Preferred Qualifications:
  • 2+ years of experience in a Patient Service Center environment
  • Medical Assistant or Paramedic training
  • Phlebotomy certification
  • Previous experience in a retail, healthcare, or customer-service environment
  • Experience with specimen processing and laboratory documentation
Vacancy posted 15 hours ago
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