Director of Hospital Telecommunications

A health system in Queens is seeking an experienced Director of Hospital Telecommunications to lead its telecommunications infrastructure and call center operations. This is a high-impact leadership opportunity overseeing the critical communication systems that support patient care, emergency response, and hospital operations. The Director of Hospital Telecommunications will be responsible for: Lead telecommunications infrastructure and operations across hospital and outpatient locations, including phone, paging, wireless/DAS, and emergency communication systems Oversee 24/7 operational readiness of critical communication and hospital code dispatch systems, including emergency notification, redundancy, and failover capabilities Manage hospital switchboard/call center operations, ensuring efficient, compassionate service for patients, families, and clinical teams Lead telecommunications system upgrades, integrations, disaster recovery planning, and ongoing infrastructure improvements Manage telecommunications budgets, vendors, contracts, SLAs, and regulatory compliance Requirements: Bachelor’s degree in Telecommunications, Computer Science, Information Technology, Systems Engineering, or related field; Master’s preferred 7–10 years of progressive telecommunications experience, including 3–5 years in a senior healthcare leadership role Hospital/healthcare telecommunications experience required, with knowledge of high-availability and emergency communication environments Experience managing enterprise healthcare communication platforms such as Cisco Unified Communications, Ascom, and/or Vocera #J-18808-Ljbffr Everly Talent LLC