Front Office Administrator

Job Description

Job Description

As a  Front office Administrator are you in an environment where you can provide the best care possible and be rewarded for it OR, is something missing?

Our Front office Administrators are valued team members who play a vital role in our success. We are committed to providing exceptional patient care and creating a comfortable, positive experience for every patient. The relationships we build and the care we provide help our community smile with confidence.

We are a thriving private practice seeking a Front office Administrator that shares our passion

for patient care and education, as well as creating a welcoming environment.

Key Responsibilities

* Manage daily dental office operations and patient support services

* Present and explain treatment plans and payment options

* Coordinate appointments, referrals, scheduling, and patient communications

* Resolve patient concerns while ensuring excellent customer service

* Maintain accurate patient records and ensure HIPAA compliance

* Ensure the office remains professional, efficient, and patient-focused

* Perform other duties as assigned

Qualifications

* Dental Assistant certification preferred but not required

* 2+ years of treatment coordination and dental insurance experience (PPO, HMO, indemnity, and government plans)

* Strong customer service, communication, and organizational skills

* Proficient with computers and standard office equipment

* High school diploma or GED required

* Detail-oriented with the ability to work independently and prioritize tasks

* Experience with dental insurance is required

Benefits:

As a valued team member, benefits for full-time 32(+) Hours/ Front office Administrator include:

• Competitive compensation
• Continuing education allowance and internal CE opportunities
• Health and Vision Insurance
• Dental care for employees and immediate family
• Paid Time Off and Paid Sick Days
• Medical flex plan for Short-term Disability/Life 
• State-of-the-art technology and equipment
• Simple IRA contribution with % employer match
• Training and professional development
• Fun outings with the team
• An equal opportunity employer and an advocate for diversity and inclusion