Kitchen Team Member

Kitchen Team MemberA kitchen team member serves as guardian and is focused on leading the Operational Excellence pillar of the Creating Raving Fans Strategy in the Back of House. They foster kitchen team unity and delivers the highest quality products by meeting Chick-fil-A standards (requirements), while controlling costs.Primary Duties and ResponsibilitiesCommunicate effectively and timely with kitchen staff and leadershipConducts RQA's as requestedEnsure kitchen/restaurant is opened/closed properlyManage chicken rotation (including chicken tracking system)Manage chicken cool down processAssists with CFA Anywhere orders and collaborate with Catering Manager to ensure quality cateringFollow all policies and Quality/StandardsFollow Restaurant Vendor check-in policyAdhere to holding times and use timers for all food productsResponsible for taking temperatures of each product, each shift (in addition to RQA)Follow RQA program dailyCheck temperatures of freezer and refrigerators regularly during shiftsImplement necessary changes from health inspection reports and ROEUse the KIV and all inventory management processesUnderstand HACCP Plan for chemicals and hazardous substancesMake sure Quality Photos, recipe cards, CFAA cards & Sampling cards are used at all timesEnsure Profitability by Monitoring Costs: Food cost, Paper cost, Labor costCreate culture of "continuous improvement" in kitchen (no shortcuts)Communicate operational improvement ideas to OperatorBenchmarks & AccomplishmentsCertification in all TMDP modulesRecipe for Service Training