Operations Manager S

Job SummaryThe Operations Manager will supervise daily branch operations while planning, scheduling, and directing branch personnel to ensure customer satisfaction, increase revenue and drive productivity.Key ResponsibilitiesProvides operational leadership for areas of the branch including; Inventory Management, Loss Prevention, Risk Management, Customer Service, Order Management and Training / DevelopmentMonitors/drives operational efficiencies and is accountable for key operational metricsPlans and supports sales and marketing activitiesEquips sales with the information, tools, and learning to drive sales effectivenessCommunicates regularly and partners with Branch Manager and corporate office teamsProvides information regularly to corporate managementParticipates in development and design of process improvementsParticipates in refinement and analysis of current operational policies and proceduresMonitors branch operating expenses such as stationery expenditures and freight costs Conducts branch quality meetings to communicate information and resolve problemsAssists with requests relating to inventory management, scheduling, recalls, service problems, procurement of supplies, etc.Maintains the highest standard of quality and safety for branch personnelStays current and is responsible for implementing applicable safety regulations at the branch locationPerforms other tasks as requiredQualifications (Knowledge/Skills/Abilities/Experience)Minimum of 5 years of Operational ExperienceMinimum of 3 years managerial experienceExperience in development of operational procedures and programsDetail orientation; ability to review and assess details quicklyExcellent interpersonal communication skills both in-person and on the phoneNumbers Oriented; Profit and Loss Statement management experience requiredSolution Oriented; able to determine solution for multiple levels of the businessAbility to effectively manage one's own time and the time of othersAbility to demonstrate teamwork, leadership and flexibilityStrong written and verbal communication skillsMust be able to work in fast paced environmentExperience with JD Edwards software a plusPhysical requirementsStand, use hands, and reach with hands and armsWalk, stoop, kneel, crouch, or crawlSit, climb or balanceLift and/or move up to 110 pounds. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focusExposure to moving mechanical partsOccasionally exposed to fumes or airborne particlesMay be exposed to a wide range of temperaturesThe noise level is usually loudReasonable accommodations may be made to enable individuals with disabilities to perform essential functionsEmser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. #J-18808-Ljbffr Emser-Tile