Supervisor Security- Full Time (Caesars Atlantic City)

Job Title

Inspires others with a clear direction by understanding and demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all employees. Conveys positive energy and enthusiasm focusing on the guest interaction. Continuously improves service by evaluating service breakdowns using guest feedback, data and behavior. Communicates service breakdowns and team plans in buzz sessions and facilitates opportunity-seeking meetings to consistently involve all team members in service improvements. Immediately addresses service breakdowns and follows up to ensure guest satisfaction. Keeps team well informed of property promotions and events. Develops highly skilled, successful employees, sets realistic and measurable service standards and holds employees accountable for meeting them. Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy. Addresses employee performance issues, coaches for improvement and provides ongoing feedback. Uses EOS data to improve the workplace, listens and responds to employees, recognizes and rewards individual and team performance. Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date employee records, and completes performance reviews timely. Takes personal responsibility for creating an atmosphere of luck. Starting Salary $47,500- $52,000

How You Will Create the Extraordinary

Directs and supervises activities in assigned zone, with the assistance of the Security force. Trains Security personnel. Coordinates regulatory procedures and company policies to ensure effective performance. Assists Security Shift Manager in Security functions to include scheduling, monitoring of alarms and reporting of disorder on premises. Ensures that posts in their zones are properly manned and that reliefs are provided. Evaluates performance of personnel under supervision. Conducts investigations as assigned. Maintains approved vendors list and keeps CCC exclusion list current and enforced. Maintains record of undesirable patrons, and maintains liaison with Law Enforcement Agencies-City, State and Federal, and provides testimony in court when required. Conducts background inquiries of new hires with law enforcement agencies. Maintains liaison with Investigation Units of other Hotel/Casinos and local authorities. Operates motorized vehicle, i.e. company van. Participates in the supervision, operation and/or support of Caesars Multi-Casino Bad Beat system.

What You Will Need

High school diploma, extensive professional and college level training. Leadership, supervisory and interpersonal skills. Extensive supervisory level experience, and/or casino security experience, or combination thereof. Investigating experience preferred. Valid NJ Driver's License preferred. CPR certification or the ability to obtain certification required.

The company reserves the right to amend this position to require a key license based on operational and/or business needs. Should a candidate not have an active key license at the time an offer of employment is made, the candidate would be given 30 days from their hire date to complete the entire key license application process. Failure to complete the key license process may result in separation of employment.

NJ CER LICENSE REQUIRED

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Job Info

• Job Identification 83087
• Job Category Security and Surveillance
• Job Schedule Full time
• Locations Caesars Atlantic City (On-site)