Scheduling Coordinator

Scheduling Coordinator

The Scheduling Coordinator facilitates excellent patient care by supporting and collaborating with clinic team.

Desired/Required Qualifications:

Education:

• Required High School Diploma or equivalent
• Required to successfully complete orientation program

Experience:

• Preferred one year experience in an outpatient physician practice or healthcare setting

Primary Duties and Responsibilities

• Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists.
• Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
• Communicates with patients and visitors in a caring and respectful manner. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
• Utilizes and maintains patient electronic medical record
• Assists with ongoing quality improvement to provide efficient, cost-effective care.
• Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
• All other duties as assigned.