Organizational Change Manager

Position Description Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship. Job Responsibilities What You’ll Be Doing Gather and evaluate information from multiple sources for OCM scoping, planning, and readiness enablement, including interpreting high‑level information, abstracting from low‑level information to a general understanding, and evaluating behaviors to perceive the underlying OCM needs of teams. Deliver readiness assessments and stakeholder analyses to identify strengths, risks, gaps, and mitigation strategies to help individuals move from current to future state of assigned priority initiatives. Develop and execute documented change management strategies and work plans to improve change readiness and likely adoption rates; typical deliverables include engagement strategy, readiness trackers, reference/collateral documentation, sponsorship roadmap, etc. Define, collect, and assess meaningful metrics to measure change‑management progress and sustainment, and identify issues and needed adjustments. Provide guidance and advice to department leadership and other stakeholders on leveraging strategic change‑management principles; serve as coach on projects with change‑management leads provided by the business that need additional support on tools, resources, and best practices. Develop and deliver practical OCM training curriculum for staff and sponsors as appropriate. Contribute to OCM program maturity efforts such as refining core program‑level materials and templates, presenting on the program to other teams, ensuring that OCM consultants align with our standards for delivery and quality. Provide other special OCM staffing support to the General Manager’s Office as needed. Qualifications In addition to the skills and experience mentioned below, a successful applicant will have experience that reflects a commitment to creating fair and equitable outcomes. Experience: Minimum five (5) years of experience: Managing complex organizational change projects. Providing actionable, strategic recommendations to executive management. Applying change methodology to large, complex organizational environments. Education: Bachelor’s Degree in a relevant field (e.g., organizational development/psychology, public policy, public administration, business administration, or related field) or a combination of education and/or training providing an equivalent background. Certification/License: Current valid state‑issued driver’s license from any U.S. state. Out‑of‑state license holders must obtain a Washington state license within 30 days of hire. Desired Qualifications Change management experience across delivery areas such as connecting initiatives to organizational mission and operational goals, organizational development, business transformation, communications, training, leadership development, and enterprise‑wide alignment. Excellent written and verbal communication skills, including experience presenting to senior leadership. Demonstrated ability to build trust and engagement across teams and organizational structures at all levels. Seasoned group facilitator with experience managing conflict among diverse stakeholders and audiences. Strong problem‑solving, negotiation, and project‑management skills, and the ability to work collaboratively, be self‑directed, and hands‑on. Experience using data and metrics to inform, measure, report on progress, and make necessary course corrections. Prosci Practitioner Certification or equivalent. Emergency Response Commitment Seattle City Light is committed to reliable service during emergencies. Through our Emergency Response Program, each employee is assigned a role—usually aligned with their regular duties—to support emergency operations. Participation is required and vital to helping the utility stay prepared and serve our community when it matters most. Additional Information The full salary range for this position is $56.57 to $84.88 per hour. Benefits include vacation, holiday, and sick leave as well as medical, dental, vision, life and long‑term disability insurance for employees and their dependents. Equal Employment Opportunity This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences. #J-18808-Ljbffr