Underwriter / Loan Processing Specialist

CREDIT UNDERWRITER / LOAN PROCESSING SPECIALIST

LOCATION Phoenix / Tempe, AZ | Remote – Must Reside in the Phoenix Metropolitan Area COMPENSATION & SCHEDULE • Pay Rate: $26.63 per hour • Schedule: 9:00 AM – 6:00 PM Arizona Time (AZT) • Employment Type: W2 Contract-to-Hire • Work Arrangement: Remote with company-provided workstation. Position may transition to onsite work in Tempe, AZ if an office location becomes available.

ROLE IMPACT CornerStone Staffing is seeking a detail-oriented Credit Underwriter / Loan Processing Specialist to support a growing consumer lending operation. This position plays a critical role in reviewing credit applications, assessing financial risk, and making accurate lending decisions while meeting established service level agreements (SLAs). The ideal candidate thrives in a fast-paced, high-volume environment, demonstrates sound judgment, and delivers excellent customer service to dealer partners.

KEY RESPONSIBILITIES • Review, process, and decision consumer credit applications according to established underwriting guidelines, fraud prevention procedures, and lending policies. • Evaluate applicant creditworthiness, loan-to-value (LTV) ratios, promotional financing programs, and risk factors to make accurate lending decisions. • Maintain accurate applicant and dealer records, document underwriting decisions, and ensure applications are processed within required service level agreements (SLAs). • Respond to dealer and customer inquiries regarding credit decisions, financing options, promotional programs, operational procedures, and loan documentation. • Support dealer relationships, assist with operational initiatives, and follow established Bank Secrecy Act / Anti-Money Laundering (BSA/AML) compliance and fraud prevention procedures.

MINIMUM QUALIFICATIONS • Excellent verbal and written communication skills, with the ability to communicate professionally with customers, dealers, and internal teams. • Proven ability to multitask, maintain accuracy, and manage competing priorities in a fast-paced, high-volume environment. • Ability to work flexible hours as business needs require and reside within the Phoenix metropolitan area.

CORE TOOLS & SYSTEMS • Credit underwriting and loan processing systems • Credit decisioning and risk assessment tools • Microsoft Office (Excel, Word, Outlook) • Windows-based computer systems • Customer relationship management (CRM) and dealer communication platforms • Loan-to-value (LTV) and credit scorecard processes

PREFERRED SKILLS • Bachelor's degree or experience in retail finance, indirect lending, consumer credit underwriting, or financial services. • Previous customer service experience with strong decision-making, problem-solving, and organizational skills. • Proficiency with Microsoft Office and Windows-based systems, with knowledge of fraud prevention, BSA/AML compliance, and lending regulations.

LEGAL NOTICE This is a remote position requiring candidates to reside in the Phoenix metropolitan area. The position may transition to an onsite work arrangement in Tempe, AZ based on business needs. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: