Security Officer

COMPANY: Northwood Office

TITLE: Security Officer

LOCATION: Charlotte, NC

REPORTS TO: Security Supervisor

Firm Overview:

Northwood Office was established in 2017 by Northwood Investors, a privately-held, global real estate investment and management firm. Offering best-in-class services in commercial development, leasing and property management, Northwood Office is committed to creating and sustaining inspiring work environments by being customer-focused, forward-thinking and engaged in its communities. Northwood's associates share a common goal to exceed expectations throughout their diverse business units.

Job Description:

The Security Officer is responsible for maintaining a safe and secure environment for tenants, guests and employees of Ballantyne Corporate Park by patrolling and enforcing safety policies, conducting preventative inspections of the facilities and assisting with investigations.

Key Responsibilities:

• Provide superior security service to tenants, guests and employees of Ballantyne Corporate Park
• Promptly respond to any security requests
• Perform building checks, making sure exterior doors are secure; check parking lots, street lighting; report any deficiencies observed
• Allow building or suite access for approved contractors
• conduct vehicle patrols for unauthorized personnel on property, buildings, common areas, parking decks, and construction sites
• Contact police or fire departments when necessary
• Complete other duties as assigned by the Director of Security

Education & Experience :

• High school diploma required. College degree preferred.
• Experience in one or more of the following fields of physical security, law enforcement, fire fighter, emergency medical services, private investigator, safety instructor or military

Key Attributes and Skills:

• Superior customer service, report writing, interpersonal and communication skills
• Proficiency with Microsoft Office Suites, including Word, Outlook
• Valid NC or SC driver's license required
• Must be able to operate fire panels with the ability to enable/disable points and need to have a good understanding of how fire systems work.
• General knowledge of NC General Statutes and governmental law pertaining to private property, OSHA, emergency planning and CCTV.
• CPR/ first aid techniques
• Strong criminal and accident investigation skills
• Strong organizational and project management skills.
• Demonstrated ability in policy development, documentation, and implementation.
• Strong, effective communicator in writing, business presentations and interpersonal communication.
• Demonstrates a high degree of confidentiality.
• Able to manage the efforts of a team of diverse security professionals.
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution while being cost-sensitive.
• Commitment to continuous learning.
• Demonstrated ability problem solve and provide strategic solutions
• Ability to lead in an environment of constant change.

Additional Information:

• Able to work evenings, weekends, and holidays (8 or 12-hour shifts).
• Physically able to ascend or descend ladders, stairs, or ramps, lift and move objects up to 35 pounds, lift overhead access doors and move in different positions to accomplish tasks in both inside and outside environments.
• All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
• This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
• The company reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
• This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

#LI-ONSITE

Education
- High school diploma or GED

Skills and Experience (Essential)
- At least 18 years of age
- Valid US State Driver-s license or an international driver-s license
- Able to read, communicate effectively in English and have superb interpersonal skills
- Must be able to work well under pressure while retaining tact and composure when resolving employee or guest complaints

Skills and Experience (Preferred)
- One or more years in a security position at a reputable firm
- Computer skills
- Fluency in Spanish and English