Program Manager

Job Description

Job Description

Salary:

JOB BRIEF

This position requires areliable person tobe responsible forthe overall product delivery process.The idealcandidate will have a sharp business mind,a proven ability to strategize and implement high-level program initiatives.Goalis to manage the entire ordercycle asto enhance business development,ensure sustainability and customer satisfaction.Able to conduct quarterly business reviews with the customer.

ROLE OBJECTIVE

ThePgMwill build a working knowledge of our systems integration process, product and service offerings and general business. This knowledge is used to match the customers outsourcing requirements to our operational flowin order toensure that a consistent, on-time and high-quality product is produced.Strong communicationand cross functional team leadership skills are necessary as well.

ThePgMwillbe responsible forestablishinga total manufacturing plan to meet the customers needs while simultaneouslyoptimizingrevenue and gross profit. It is expected that thePgMwill implementon-goingimprovements to enhance the efficiency of the program. Additional Key functionsinclude;material cost savings, improved inventory turns, quality control, on-time delivery, overall customersatisfactionand upselling.

KEY RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Act as a primary contact and escalation path for the customer throughout the life of the program
• Helpfacilitatethe New Product Introduction process to ensure mass production readiness
• Assistinternal teams tooptimizeprofitability and inventory management
• Participate in the creation and execution of processes to ensure quality and on time delivery
• Provide forecast data to internal teams and/or key suppliers
• Contributeinstrategic supply chain agreements and material price negotiations
• Communicate our manufacturing capabilities and service offerings
• Establish strong relationships and support the team environment with our customers
• Coordinate andparticipatein business reviews
• Consistently look for new opportunities for up selling
• Support the sales team as needed to help close new business opportunities within the assigned account
• Identifyand resolve issues that may arise in the program (technical, quality, supplychainetc.)
• Must adhere toQualityManagement System.

QUALIFICATIONS, SKILLS AND PREFERRED ATTRIBUTES:

• Abletofacilitatecommunication between factories and vendorsoversea.
• Strong oral, written and communication skills.
  
• BS/BA in Business or a technical discipline, or 5+ years of equivalent professional experience.
• Working knowledge of ERP/MRP structure.
  
• Good working knowledge of Microsoft Outlook, Word, Excel, Power Point, Visio, and general computer

knowledge. SAP is a plus.

• Manufacturing and/or Sales and Account Management experience is a plus.
  

BENEFITS:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) & Employer Matching
• Company Paid Group Life Insurance
• Paid Time Off
• Paid Federal Holidays

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