Manager, Project Management - Enterprise Service and Risk

Overview

Principal Risk Associate

Level: Principal Associate
Location: McLean or Richmond - VA and Hybrid

About Business Cards & Payments (BC&P) | Build the Future.

At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together.

• We're relentlessly curious.

• We ask the hard questions.

• We make space for the best ideas to win.

Because that's how we create impact we can be proud of.

The Team:

In Business Cards and Payments (BC&P), we are on a mission to pave the path for businesses to do more business. Within the BC&P Operating Office , we serve as the operational engine, enabling alignment, velocity, and resilience across the organization. Our office is comprised of three pillars - Strategic, Organizational, and Top of House Operations - that collectively drive our commitment to operational excellence. We are seeking a forward-thinking Principal Risk Associate to help advance our BC&P operational strategy.
You will help lead automation, artificial intelligence, and innovative ways to elevate the maturity of our operational processes along with ensuring proper regulatory compliance. By partnering with stakeholders to implement scalable, technology-forward solutions, you will drive adherence to well managed practices while identifying and operationalizing process improvements.

The Role:

The ideal candidate is a detail-oriented professional with a passion for innovation, improvements, and compliance. You thrive on staying ahead of the curve, utilizing the latest industry trends and technological advancements to optimize internal processes. As a collaborative influencer, you excel at building strong relationships across cross-functional teams, championing process efficiency, and actively contributing to the maturity of our process and control ecosystem. You are a self-starter who works autonomously, managing multiple priorities and initiatives with minimal supervision.

Joining our team means operating at the intersection o f risk management and modern technology. We are looking for a thinker who not only understands risk but actively seeks ways to simplify and modernize how we manage it. If you enjoy navigating dynamic environments, influencing change through data-driven insights, and driving efficiency, this role provides the platform to make a meaningful impact.

Job Responsibilities:

• Regulatory Oversight: Working with the business to ensure proper implementation of processes/programs to be compliant with new regulatory laws like Dodd-Frank Section 1071.

• GenAI Governance: Partner with GenAI Director to ensure a well managed approach for GenAI across BC&P pre and post implementation. 

• LAUNCH Initiative : Partnering with key stakeholders to ensure the LAUNCH is efficient for BC&P by monitoring and managing the implementation of the change initiative, track progress, adjust as needed.

Basic Qualifications :

• Bachelor’s Degree or military experience

• At least 4 years of experience in Risk Management, Project Management, Process Management, Compliance, or Audit

• At least 3 years of experience working with business and risk teams to drive cross-functional operational initiatives
  

Preferred Qualifications :

• 5+ years of experience in Risk Management, Project Management, Process Management, Compliance, or Audit

• Proven track record of transforming operational workflows and enhancing process maturity through the implementation of automation, data-driven insights, and technology-led solutions

• Demonstrated ability to navigate ambiguous environments and manage multiple priorities autonomously

• Experience leveraging automation tools such as: GenAI, workflow automation, or data visualization to transform operational workflows

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $120,800 - $137,900 for Principal Risk Specialist

Richmond, VA: $109,900 - $125,400 for Principal Risk Specialist

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).