$24 Full Time Security Officer Mon-Fri 1-9pm ( Palo Alto)

Security Officer

The Security Officer is responsible for maintaining a safe and secure environment by actively monitoring premises, enforcing site policies, and responding to incidents. This role requires a proactive and customer-focused professional who can ensure the protection of personnel, property, and assets while maintaining a high standard of service.

Job Requirements, Prerequisites, and Essential Functions

Education: High school diploma or higher required. Experience: Minimum of two (2) years of security experience required. Previous military or law enforcement experience preferred.

Licenses and Certifications: Valid California Security Guard Card required. Must be authorized to work in the United States.

Prerequisite Skills: Strong interpersonal and customer service skills. Ability to communicate effectively in English (written and verbal). Ability to remain calm and professional in high-pressure situations. Strong observational and problem-solving abilities. Ability to work independently and collaboratively within a team. Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook).

Duties and Responsibilities

Essential Functions (Not Modifiable)

Security Operations

• Monitor, control, and secure access to assigned facilities
• Conduct regular foot patrols of the property
• Enforce site rules, regulations, and procedures
• Identify and respond to potential security risks

Incident Response

• Respond to emergencies including medical incidents, fire alarms, and security threats
• Detain individuals when necessary in accordance with company policy and legal guidelines
• Report all incidents, accidents, and irregularities in a timely and accurate manner

Access Control & Surveillance

• Verify authorized personnel and materials entering and exiting the facility
• Monitor CCTV systems and report suspicious activity

Customer Service & Communication

• Serve as a professional point of contact for visitors, staff, and management
• Assist in resolving conflicts and maintaining a safe environment
• Maintain clear and effective communication with team members and client representatives

Reporting & Documentation

• Complete detailed incident and activity reports
• Assist with investigatory interviews and documentation as required

Collaboration & Support

• Maintain professional relationships with law enforcement and emergency responders
• Support special events and additional site security needs as assigned

Additional Requirements

Must be in good physical condition. Must be able to travel as required for assignments. Must be able to pass background screening, drug testing, and any required fitness or written assessments. Must provide professional references.

Data Security and Confidentiality

Employees in this position may have access to sensitive information, including incident reports, security procedures, and client data. All employees are required to adhere strictly to company confidentiality policies and applicable legal and regulatory requirements.

Other Information

HighCom Security Services offers competitive compensation and opportunities for professional growth within the organization.