Cybersecurity Analyst (Local to Minnesota - Onsite)

Job Title Cybersecurity Analyst Job Duration Direct Hire Location Onsite Minneapolis, MN Overview Under the direction of the Director of Services, the Cybersecurity Analyst is responsible for helping protect internal and external customers as part of a high‑touch, customer‑centric cybersecurity team. This role will be exposed to a wide range of security tools, compliance frameworks, customer environments, and cybersecurity methodologies. The Cybersecurity Analyst is not expected to know everything on day one, but must be resourceful, detail‑oriented, highly responsive, and capable of investigating issues thoroughly while documenting work clearly. The ideal candidate has prior hands‑on experience in alert triage, incident investigation, security monitoring, and customer‑facing security support, preferably within an MSP, MSSP, SMB, or managed services environment. Responsibilities Review, investigate, and respond to alerts across cybersecurity platforms including antimalware, web security, Endpoint Detection and Response, Data Loss Prevention, Application Control, Device Control, Device Encryption, Network Security Monitoring, Mobile Device Management, email protection, security awareness training platforms, and other cybersecurity and monitoring solutions. Triage security alerts and determine whether activity should be escalated or declared as an incident. Perform initial investigation of suspicious activity across customer environments. Support containment and eradication actions during security incidents. Coordinate with Cybersecurity Engineers and internal stakeholders on escalated issues. Characterize and analyze system logs, network traffic, event logs, and alert data to identify anomalous behavior or potential threats. Document investigation steps, incident actions, and customer‑impacting findings in the appropriate systems. Support the creation of after‑action reports and incident reports. Review customer reporting packages and assist in compiling recurring security reporting. Participate in periodic customer reporting reviews and help answer questions related to monitored security activity. Work with third‑party security service partners to resolve service issues, complete investigations, and ensure continued monitoring coverage. Assist with tuning of security rules, signatures, alerts, allow/block lists, and other cyber defense configurations. Support compliance‑related activities as needed. Maintain professional communication with customers, vendors, colleagues, and management. Document work processes as required. Perform other duties as assigned. Requirements Minimum of 3 years of paid experience in cybersecurity, security operations, managed security services, IT security support, or a similar role with significant overlap. Experience triaging alerts and investigating security events. Familiarity with endpoint security, email security, web security, EDR/MDR/XDR, vulnerability management, DLP, MDM, or similar tools. Ability to document work accurately and maintain clear investigation records. Strong written and verbal communication skills. Ability to communicate technical findings clearly to internal stakeholders and customers. High attention to detail. Highly responsive and dependable. Resourceful problem‑solver with the ability to research unfamiliar tools or issues. Professional appearance, demeanor, and customer‑service mindset. Team‑oriented attitude and willingness to receive constructive coaching. Ability to follow company policies, procedures, work practices, attendance standards, and documentation expectations. Preferred Qualifications Prior MSP, MSSP, managed services, or SMB customer‑facing experience. Exposure to multiple security tools rather than a single enterprise platform. Experience supporting compliance‑driven environments. Familiarity with CMMC, Microsoft GCC High, government contractor environments, or regulated customer environments. Cybersecurity certifications are helpful but not required. Demonstrated interest in continued cybersecurity learning and advancement. The projected salary for this position is $90k salary. On‑Demand Group (ODG) provides employee benefits which includes healthcare, dental, and vision insurance. ODG is an equal opportunity employer that does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. #J-18808-Ljbffr