Front Desk Agent - Night Auditor

Night Auditor Position at Tamarack ResortThe Night Auditor at Tamarack Resort is responsible for overseeing front desk duties at a lodge during the night shift. Their duties include guest check-in or check out, reviewing guest payments and other details from the day shift to ensure guests provided payment for their stay or any additional requests and acting as a point of communication for customer needs. The right person must possess exceptional computer skills, verbal, and written communication skills needed to maintain effective department organization. The Night Auditor position is onsite, night shift, weekend and holiday work will be required.Essential duties and responsibilities include the following. Other duties may be assigned, including weekend work:Perform night auditPerform daily operation reportsPerform bar inventories, place bar food/drink orders, restock bar each nightKeep and manage service log that tracks efficiency and time to completion for each projectWork with manager by providing receipts and invoices in a timely fashionWork closely with maintenance and Tamarack Management Association (TMA)Ability to handle stressful situations in a calm and professional mannerPrepare lodging packets for next day's arrivalsWalk all floors in the lodge every two hoursBe apprised of all the services and functions available on the resortPerform basic cleaning as neededQualifications:Multi-tasking and detail oriented is a must to be successful in this positionMust be able to use Microsoft Applications, Word, Excel, and OutlookMust be highly organized, energetic, positive attitude, and the ability to get the job doneCapable of maintaining a positive & professional attitude among your teamClear communication skills, both verbal and writtenHighly responsible and reliableResults oriented and able to work under pressureEducation and/or experience:At least 2 years of collegeMinimum of 2 years hotel or property management experience working on the front deskSales experience is preferred, but not requiredCertificates, licenses, registrations:Requires possession of a valid Driver's License with a driving record that meets the standards required by the Association's insurance carrier.Language skills:Ability to read, analyze, and interpret financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, members of the business community and fellow resort employees. Ability to effectively present information.Reasoning ability:Ability to define problems, collect data, establish facts, and draw valid conclusions.Physical demands:Able to lift, push, pull and carry a minimum weight of approximately 15lbs.Able to stand or sit for long periods of time.Able to work in confined spacesAble to work in fluctuating temperatures