Sr. Associate (Customer Support)
Georgia IT Inc
Sr. Associate (Customer Support)
Location: Remote (Tulsa, OK) Duration: Long-term Rate: DOE
US Citizens, GC, EAD (H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job
Skills and Experience Needed
- High School diploma
- 1-2 years of customer service experience
- An ability to work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday – Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
- Must obtain Client (formerly NASD) Series 6 license within 90 days of hire
- Outstanding customer service skills and dedication to providing exceptional customer care
- Exceptional listening and analytical skills
- Solid time management skills
- Ability to multitask and successfully operate in a fast-paced, team environment
- Must adapt well to change and successfully set and adjust priorities as needed
- Some college experience or a trade or professional certification.
- Insurance or Financial Services industry experience or Product specific experience.
- Prior Call Center experience is highly preferred.
- A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
- A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
- Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
Please ignore the email in case you are not interested OR overqualified. We have openings with our clients throughout the country that match your job title and skills. I am here to help you in getting your dream job.
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Sincerely yours, Jerom Russel Sr. Recruiter View email address on click.appcast.io +01 View phone number on click.appcast.io (Please send me the resume) Alpharetta GA 30005
Vacancy posted 12 days ago
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