Account Director, Digital Native Enterprise

About the teamOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.About the roleOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll:Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account planSupport your customer accounts from initial engagement to successful deployment, expansion, and through to renewalPartner with solutions and research engineering to build and execute complex customer programs and projectsOwn a revenue targetManage revenue forecastsAnalyze key account metrics to create reports and provide insights to internal and external stakeholdersClosely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategiesCollaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineeringSupport the recruitment and onboarding of other teammatesSupport the development of company cultureWe're seeking someone with experience including:8+ years selling and renewing platform-as-a-service and/or software-as-a-serviceDesigning and executing complex deal strategiesSupporting the growth of fast-growing, high-performance companiesWorking directly with c-level executivesCommunicating technical concepts to customers and internal stakeholdersGathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligenceYou might thrive in this role if you:Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.About OpenAIOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.OpenAI Global Applicant Privacy PolicyAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.Compensation Range: $234.9K - $290KLocationSan Francisco; New York City; Seattle; US - RemoteEmployment TypeFull timeDepartmentGo To MarketCompensationSan Francisco, New York, Seattle$261K – $290K • Offers Equity • Offers CommissionRemote - USThe base pay offered may vary depending on multiple individualized factors, including market location. $234.9K – $261K • Offers Equity • Offers CommissionThe base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings AccountsPre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)401(k) retirement plan with employer matchPaid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)Mental health and wellness supportEmployer-paid basic life and disability coverageAnnual learning and development stipend to fuel your professional growthDaily meals in our offices, and meal delivery credits as eligibleRelocation support for eligible employeesAdditional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.More details about our benefits are available to candidates during the hiring process.This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.