Client Service Risk Specialist - Healthcare
McKinsey & Company
QUALIFICATIONSU.S. Bachelor’s degree or equivalent work experience required 4+ years of corporate and/or professional services experience, in healthcare, legal, professional services, risk, and/or communicationsDemonstrated intellectual curiosity and integrity, including affinity and abiding interest and experience in risk and governance issuesExcellent analytical and problem-solving capabilitiesProven interpersonal and influencing skills; ability to work across all levels of seniority; ability to meaningfully engage with senior leadersAbility to navigate a complex and nuanced professional services/partnership environmentStrong project management skillsManages ambiguity confidentlyExemplary interpersonal skills with a positive attitude; ability to foster a collaborative and inclusive work environmentClear and effective communicator with the ability to tailor messaging based on audienceWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive, determination, and curiosity, we’ll provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.When you join us, you will have:Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.WHAT YOU'LL DOAs a Healthcare Risk Specialist in Client Service Risk (CSR), you will play a key role in managing and resolving healthcare sector risks, providing expert guidance, collaborating on strategic initiatives, and fostering a culture of integrity and inclusivity.In this role, you will identify, triage, and resolve client service risk questions, offering actionable advice to CSP colleagues and supporting risk managers in reviewing complex or higher-risk cases with the Client Service Risk Committee (CSRC) and the Primary Risk-Accountable Cell Leader (PRACL). You will also assist in preparing materials for CSRC meetings, documenting outcomes, and ensuring robust and timely data collection with data integrity in case management system (CMS).You will collaborate with CST Leadership and partner colleagues to manage risks for low- and medium-risk engagements, while also developing sector-specific expertise and serving as a point of contact for certain risk topics. Additionally, you will contribute to high-impact CSR initiatives, lead or support projects aligned with CSR priorities, and help standardize risk guidance and review processes.You will work closely with colleagues across risk coverage areas and geographies, contributing to one or two high-impact, mid- to long-term initiatives aligned with CSR priorities. Additionally, you will act as a coach in your areas of expertise, supporting colleagues across the risk function while fostering an inclusive environment focused on performance and well-being.Your position offers the opportunity to make a meaningful impact by managing risks, supporting strategic initiatives, and contributing to the success of the healthcare sector within the firm.
$14 - $18 per hour
...Little About UsZelis is modernizing the healthcare financial experience across payers,... ...driving real, measurable results for clients.At Zelis, AI is woven into the fabric... ...you are.Position OverviewThe Account Services Specialist will be responsible for providing exceptional...SuggestedFull timeWork at officeLocal areaVisa sponsorshipFlexible hours$59k - $75.05k
...About Us Zelis is modernizing the healthcare financial experience across payers,... ...driving real, measurable results for clients. At Zelis, AI is woven into the fabric... ...Position Overview The Client Service Specialist (CSS) directly supports healthcare payers...SuggestedFull timeWork at officeLocal areaImmediate startVisa sponsorshipFlexible hours$58.98k - $101.1k
...Transform the everyday with us! Our Service Specialists perform assigned tasks on automation... ...team members including Service Sales, Client Service Managers, Service Coordinators... ...industry, infrastructure, transport, and healthcare. From more resource-efficient...SuggestedPermanent employmentFull timeFor contractorsWork at officeImmediate start- ...Provider-Centered. Patient-Focused. Built for What Healthcare Should Be. At Bookmark Medical, we are building a healthcare experience... ...patient ready What You Bring Experience in healthcare, customer service, or administrative role Strong communication and interpersonal...SuggestedLocal area
$100.4k - $197.9k
...Deloitte’s Human Capital practice as an Actuarial Consultant and help clients address complex challenges across the health care ecosystem. In... ...are looking to apply actuarial skills in a fast-paced, client-service environment, this role offers the opportunity to make an impact...SuggestedWork at officeLocal areaVisa sponsorship$128k - $252.5k
...navigate complex challenges across the healthcare ecosystem. As an Actuarial Senior Consultant... ..., and analytical experience to help clients evaluate business issues, improve decision... ...strategic and technical consulting services to health plans, providers, pharmacy benefit...Work at officeLocal areaVisa sponsorship$80k - $145k
...extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring... ...is currently seeking a Loss Control Risk Management Consultant. This position is... ...require periodic travel for business and client meetings to our Fairfield, Ohio...Work at officeRemote workWork from home$70k - $130k
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,... ...expertise, scale, and technology.Job DescriptionManager, Client Relationship Management Location: Kansas City, MO; Boston,...Ongoing contractFull timeWork experience placementWork at office$85k - $110k
...Risk Consultant Karen Clark & Company seeks a Risk Consultant to join our Client Services team. Risk Consultants help our clients to identify, quantify, and visualize the financial risk of natural catastrophes and climate change, helping senior stakeholders make...Work experience placement- ...expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk... ...Protection, and Risk Mitigation strategies to clients wherever their passions and businesses... ...relationships with clients, prospects, the service team, insurance company partners, and...Full timeContract workWork at office
$130.5k - $363.5k
...Communications (Agency Equivalent: SVP, Client Services)Job OverviewIQVIA is seeking a Director... ..., and operational performance within a healthcare communications environment for our... ...to assess relationship health, identify risks, and determine opportunities for improvement...Full timePart timeWork at officeImmediate startRemote workWorldwide$77k - $202k
...analytic, and technical support to our payer and provider clients in the ever-evolving healthcare sector. Our clients rely on us to help redefine their... ...Mathematics/Statistics, Organizational Management/Behavior, Risk Management/Insurance, Science, Taxation, Other-...Full timeH1b$105k - $179k
...accessible, high-quality, and sustainable healthcare for all.Position Summary: Lead complex client engagements that drive measurable... ...in a fast-paced healthcare services environment. This role is... ...processes to improve outcomes, mitigate risks, and optimize performance. This...Full timeTemporary workWork at officeRemote work$105k - $130k
...s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise... ...As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical...Work experience placementWork at officeLocal areaRemote work2 days per week- ...Mobius is a specialized medical risk management firm providing bespoke healthcare and emergency medicine solutions for... ...individuals, family offices, and VIP clients. We deploy world-class physicians... ...protection, and elite client service, and we operate with the discretion...For contractorsLocal areaRemote work
$98k - $115k
...s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise... ...As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical...Work experience placementWork at officeLocal areaRemote work2 days per week$100k - $175k
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,... ...expertise, scale, and technology.Job DescriptionDirector, Client Account Management - Transfer Agency Locations: Boston, MA;...Ongoing contractFull timeWork at office$78k - $165k
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,... ...performing fund accounting team supporting sophisticated hedge fund clients while building strong client relationships and driving...Ongoing contractFull time$1,157 per week
...responsibility for providing case management services to individuals who are detoxing from... ...for access to services, liaison with client, families, programs, and service providers... ...qualified candidates includes nurses, allied healthcare professionals, corporate support...Permanent employmentFull timeContract workTemporary workLocal areaShift workAfternoon shift$22 - $24 per hour
...Office Services Specialist Boston, Massachusetts, United States Job Title: Field Support Specialist Reports To: The Field Support Specialist, will report to the Client Services Supervisor, Client Services Manager, Human Resources, or equivalent leadership. Job Overview...Temporary workWork experience placementWork at officeImmediate start- ...A leading pediatric medical center is offering a 14-week Healthcare Customer Service & Administrative Careers Training Program. Participants will gain hands-on experience, earn college credits, and receive mentorship to transition to full-time roles. This fully on-site...Full timeTraineeship
$148.2k - $292.3k
...complex challenges across the healthcare ecosystem. As an Actuarial... ...analytical experience to help clients evaluate business issues, improve... ...and technical consulting services to help clients address complex... ...modeling, underwriting, and risk analysis methodologies to support...Local areaVisa sponsorship$88.8k - $184.46k
...for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some... ...complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics...Full timeTemporary workWork experience placementWork at officeLocal areaRemote workWorldwideFlexible hours$160k - $180k
...property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire... ...team member to join their Boston-based Technology Governance Risk Audit & Compliance (GRAC) team as a Technology Senior Risk Analyst...Temporary workFlexible hours$85k - $95k
...reality. Our drive to transform healthcare is informed by our blend of... ...agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the... ...solutions to mitigate risk. Escalate problems and risks appropriately...Work experience placementWork at officeLocal areaRemote work2 days per week$135k - $215k
...untreatable or undertreated diseases and provide meaningful support for healthcare providers and patients and their families. We recognize the... ..., Sales, Market Access, Business Operations, and Patient Services teams. This individual will report into the Director,...Work at office$110k - $120k
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,... ...Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses...Ongoing contractFull timeWork at officeWorldwide$91k - $169k
...prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every... ...line and have a more in-depth knowledge of other products or services. A seasoned, experienced professional with a full understanding...Rotational programContract workLocal areaRelocation packageNight shift$73.9k - $122.7k
...continuous improvement. Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-... ...in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty,...Flexible hours$129.3k - $177.8k
...employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the... ...benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life...Full timeTemporary workApprenticeshipWork experience placementWork at officeRemote workWork from homeHome office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Client Service Risk Specialist - Healthcare. Be the first to apply!
- client relations specialist Boston, MA
- customer service expert Boston, MA
- customer service representative insurance Boston, MA
- international customer service representative Boston, MA
- virtual customer service associate Boston, MA
- customer service officer Boston, MA
- service representative Boston, MA
- at home customer service representative Boston, MA
- online customer service representative Boston, MA
- immediate hire customer service representative Boston, MA


