Lead Facility Maintenance Technician

Lead Facility Maintenance Technician

The Lead Facility Maintenance Technician is the senior technical authority for all building systems and trades, combining expert-level hands-on capability with leadership responsibilities. This role oversees daily maintenance operations, trains and mentors technicians, ensures quality workmanship, and serves as the primary escalation point for complex troubleshooting across HVAC, electrical, plumbing, controls, mechanical systems, and building operations. The Lead Technician sets the technical standard for the team, drives continuous improvement, and ensures safe, efficient, and compliant facility operations.

Experience, Education & Job Requirements

• Demonstrated technical training and hands-on proficiency across multiple trades, including HVAC, electrical, plumbing, controls, and mechanical systems.
• Proven experience serving as the technical escalation point for complex multi-trade issues.
• Demonstrated ability to train, mentor, and develop maintenance technicians.
• Minimum of seven (7) years of experience in commercial or industrial oil field facility maintenance
• Minimum of 3+ years within a lead or leadership role
• Current valid driver's license with a clean driving record,(commercial license may be required)
• Proficiency in Microsoft Office applications, including Outlook, Excel, and Word
• Technical proficiency with work order management systems (CMMS)
• Current EPA 608 certification (state licensing is a plus but not required)
• High school diploma or GED equivalent required; associate's degree or vocational/technical school diploma preferred

• Must pass a criminal background check and drug screening

Key Competencies

• Must be able to work in a collaborative / safety conscious environment. "Safety First". Promote a safe work environment throughout the facility and complete all safety training on time
• Bring a professional inclusive attitude, willing to help others as needed for team success.
• Willingly accepts and assists with all assigned tasks, demonstrating flexibility, accountability, and a team-first mindset.
• Multi-Trade Mastery Broad, advanced knowledge across HVAC, electrical, plumbing, controls, mechanical systems, and building operations.
• Technical Leadership & Mentorship Trains, coaches, and develops technicians to improve skill level, safety performance, and troubleshooting capability.
• Quality Assurance & Workmanship Oversight Reviews completed work for accuracy, safety, and compliance; ensures all tasks meet company standards.
• Team Coordination & Direction Assigns tasks, sets priorities, and ensures technicians understand expectations and procedures.
• Primary Escalation Point Serves as the go-to expert for complex troubleshooting across all trades.
• Ability to communicate professionally and clearly with outside stakeholders as well as internal team members Foster a safe and professional work environment.
• Must be able to articulate notes and record time.

Essential Functions & Responsibilities

Primary Role

• Lead, mentor, and train maintenance technicians across all trades, ensuring consistent skill development and safe work practices.
• Perform quality inspections on completed work orders to ensure accuracy, safety, and compliance.
• Serve as the primary technical escalation point for complex troubleshooting across HVAC, electrical, plumbing, controls, and mechanical systems.
• Guide technicians through root-cause analysis and corrective action development.
• Support onboarding and skill development for new technicians.
• Coordinate with the Planner/Scheduler to ensure work orders are properly scoped, sequenced, and staffed.
• Assist with troubleshooting and repairs of buildings and installed systems to include packaging and handling machinery, large air compressors, plumbing systems, kitchen equipment, roofs, drains, shop equipment, grounds equipment, and HVAC systems among others
• Assist with installation and modification of building equipment and systems
• Respond immediately to emergency situations and customer service requests as assigned
• Comply with all applicable codes, regulations, governmental agency
• Leverage knowledge of past projects as well as new methodologies & technologies for use on project scoping through quotation and performance

Secondary Role

• Replace and repair building finishes such as ceiling tiles, door hardware, wallpaper, and can paint walls, piping, floors and equipment
• Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions, perform both reactive & preventative maintenance
• Maintain and operate fire and life safety systems such as fire alarm systems, fire pumps and related fire protection system equipment
• Possess competent knowledge of the use and care of tools and equipment used in facility and grounds maintenance
• Comply with company dress code while working and maintain a neat and clean appearance while on the property at times other than working hours

Leadership & Oversight Responsibilities

• Provide daily direction, guidance, and support to maintenance technicians.
• Train technicians in multi-trade skills, safety procedures, troubleshooting methods, and CMMS documentation.
• Review and approve complex work orders, ensuring proper scope, materials, and methods.
• Conduct periodic skills assessments and recommend training plans for technicians.
• Ensure all team members maintain accurate documentation within the CMMS.
• Act as the senior technical representative during audits, inspections, and client interactions.
• Promote a culture of safety, professionalism, and continuous improvement.

Work Environment Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role operates in a professional office environment as well as industrial oil field type environments both indoors and outside during hot and cold climates. This role routinely uses maintenance tools and personnel lifts and standard office equipment such as computers, phones, and printers to accomplish tasks. Extend hands and arms in multiple directions to perform tasks, Lift, carry, push, or pull objects weighing up to fifty pounds. May be the only maintenance staff member on duty during certain shifts; may be required to work extended periods of time without relief when responding to priority / emergency situations (including overtime type assignments); may require shift work and / or stand-by on-call duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AAP/EEO Statement

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics.

Discrimination of any type will not be tolerated.

Other Duties

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

C&W Services also provides eligible employees with an opportunity to enroll in a variety of benefit programs, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, C&W Services' provides eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.

The company will not pay less than minimum wage for this role. The compensation for the position is: $42.00 - $45.00

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at View phone number on click.appcast.io or email View email address on click.appcast.io . Please refer to the job title