Shift Supervisor

Shift Supervisor

Allied Universal®, North America's leading security and facility services company, is hiring a Shift Supervisor. The general purpose and function of the Shift Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a single shift at an Allied Universal® client's site. $17.51 / hour

Responsibilities:

• Oversee the staffing, scheduling, and on-site training for security officers assigned to their shift
• Conduct shift roll calls and regular site visits; document officer knowledge and performance, addressing concerns as needed
• Ensure officers maintain a professional appearance, including proper hygiene and uniform compliance
• Verify that Post Order manuals and other training materials are updated and readily accessible
• Provide on-the-job training to new security officers as needed, reviewing responsibilities, emergency protocols, and client-specific requirements
• Handle and report on any shift call-offs from security officers; assist in finding post coverage, being mindful of reducing overtime as much as possible
• Stand post in the event of a call-off or emergency situations; this also includes being held over past regular shift due to call offs or emergency situations
• Initiate investigations and gather information related to incidents that occur (including use of force incidents)
• Perform other operations and related functions (e.g., payroll, review and maintain incident reports, assist in preparation of security surveys and post orders)
• Make recommendations for positive and negative personnel actions for those under his/her direct supervision.
• Respond to client requests
• Distribute equipment, company updates, policy changes, and required documents to officers and assist in retrieving signed documents for the branch office
• Make emergency notifications as necessary pursuant to site Post Orders
• Provide direction and instruction to subordinates regarding the performance of their duties
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders
• Make recommendations concerning disciplinary action/commendation decisions pertaining to security personnel
• Complete daily activity reports, vehicle maintenance reports, and supervisor pass downs as needed

Qualifications (Must Have):

• Must possess a high school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Current driver's license if driving a company-owned or client-provided vehicle
• Must possess one or more of the following:
• Service in the active-duty military, military reserves, or National Guard
• Service in Auxiliary Police or Police Cadets
• Minimum of one year verifiable and successful security experience
• Associate's degree or higher in any discipline
• Be at least 18 years of age, or higher if required by the state
• Able to operate radio or telephone equipment and/or console monitors
• Effective oral and written communication skills; ability to interact cordially and communicate with the public write informatively, clearly, and accurately
• Problem solving skills; Attention to detail
• Active listening skills; mediate conflict with tact, diplomacy; ability to encourage teamwork
• Assess and evaluate situations effectively; identify critical issues quickly and accurately
• Able to compile, sort, and interpret data; research, investigate, compile information

Preferred Qualifications (Nice To Have):

• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Prior civilian or military K9 handler experience
• Completion of a full military handler course
• Bachelor's degree in law enforcement or criminal justice related studies
• A minimum of 8 or more years of service in any military branch

Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: