Temporary Inside Sales Representative

Job Description

Job Description

Inside Sales Representative I

Portland, ME

Position Summary

The Inside Sales Representative I is responsible for engaging with prospective customers to increase sales, drive customer satisfaction, support member retention, and ensure compliance. This role serves as a key point of contact for individuals seeking information about health plan products and enrollment options.

Key Responsibilities

• Conduct sales activities via phone, email, and in-person appointments.
• Educate prospective members on available health plans and enrollment options.
• Complete enrollments and follow up on sales opportunities.
• Deliver exceptional customer service and build strong customer relationships.
• Maintain accurate records and documentation in all systems.
• Manage and prioritize a sales pipeline to meet performance goals.
• Meet or exceed sales, quality, and productivity metrics.
• Participate in process improvement initiatives and special projects.
• Mentor new and temporary sales representatives as needed.

QualificationsRequired

• High school diploma or equivalent.
• 2+ years of sales and/or customer service experience.
• Strong communication, customer service, and relationship-building skills.
• Proficiency with Microsoft Office and other computer applications.
• Ability to multitask and thrive in a fast-paced, goal-oriented environment.

Preferred

• Post-secondary education.

Licensing Requirements

Upon hire, candidates must obtain and maintain:

• State Life & Health Insurance Producer License.
• Required continuing education credits.
• Annual Medicare Sales Training and Certification.
• Annual product-specific certification exams.

Ideal Candidate

• Results-driven with a passion for helping customers.
• Excellent phone and interpersonal communication skills.
• Organized, detail-oriented, and deadline-focused.
• Able to work independently and as part of a team.
• Strong ability to prioritize tasks and manage multiple responsibilities.