Appointment Scheduling Specialist

Appointment Scheduling Specialist

Appointment Scheduling Specialist – Family Care 18437 Bring your passion to Texas Health so we are Better + Together **** Work location: 1200 Summer Lee Dr Rockwall, Tx 75032 Work hours: Full-time, 40 hours weekly, Monday thru Thursday, 7:00am – 4:00pm; Friday 8:00am – 5:00PM Family Care 18437 highlights:

• Great work environment
• Collaborative team approach
• Fast paced Family care clinic

Qualifications Here's What You Need:

• Education: High School Diploma or equivalent (Required)
• Experience: 2 years related experience in healthcare environment (Preferred) Previous Customer Service experience (Strongly Preferred)

What You Will Do:

• Responsible for answering phone calls and scheduling patient appointments.
• Conduct patient pre-certification to ensure coverage for appointments and medical care.
• Schedule tests, procedures, and referral appointments.
• Communicate with patients regarding appointments and instructions for procedures and tests.
• May collect fees such as co-pays / co-insurance.
• Gathers insurance information and patient personal data.
• Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned.

Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Do you still have questions or concerns? Feel free to email your questions to View email address on click.appcast.io.