Shift Lead

Job Description

Job Description

Smiles Wanted! 

We are looking for experienced Shift Leaders to join our AMAZING team!

The Shift Leader serves as the primary leadership during a shift alongside the GM. The role of Shift Leader is considered a key developmental position to future management opportunities.

What we offer: 

• This position is tipped!*

• Flexible Schedules 

• Sick pay (state requirements) 

• Employee Assistance Program 24/7* 

• 30% Team Member Off Shift Discount 

• FREE Shift Meal 

• Willing to Train! 

• Opportunities for advancement 

• Medical, Dental, Vision insurance plans*

*Eligibility criteria applies 

We are looking for Shift Leaders who can:

• Cover for Managers while they are on a meal break or off duty

• Set up shift using the FOH and BOH logs, make station assignment and print prep sheets.

• Supervise food production and guest service according to company standards.

• Handle guest complaints on shift and make the General Manager aware of any concerns.

• Check team member side work and deep cleaning assignments.

• Oversee training that is scheduled on your shift.

• Understand our application process and provide information to candidates who inquired about applying.

• Report team member performance issues to your Store Manager.

• Ensure that company policies as stated in handbook are upheld and incidents are properly reported on your shift.

• Properly complete shift and daily accounting responsibilities.

• Follow company Security and Banking Procedures and company Cash Handling Policies.

• Other duties as assigned by your General Manager.

While performing the duties of this position the employee is required to stand for 10 consecutive minutes at a time for 2-4 hours. Employee will walk for 5 consecutive minutes at a time for 2-6 hours. Employee will be able to sit approximately every 2 hours. Employee will continuously be performing hand and wrist work including grasping. Employee will frequently bend and twist. Employee will occasionally push and pull, do fine hand manipulation, reach above the shoulder and kneel or squat. The position seldom requires climb/stairs. Employee will continuously lift or carry 0-10 pounds; frequently lift or carry 11-15 pounds and rarely lift 16-20 pounds.

We don't just make quality food, we also build quality teams.

We are proud to be an Equal Opportunity Employer. All qualified applicants are considered for employment.

We participate in E-Verify.