Runner - Downtowner | ARRIVE Albuquerque

Runner | Arrive Albuquerque

The responsibility of the Runner is to maintain efficient service between kitchen and front of the house.

Located on Central Avenue (the iconic U.S. Route 66) in Downtown Albuquerque, ARRIVE Albuquerque is a beautifully renovated historic hotel and neighborhood hub. Originally built in 1965 and opened as Downtowner Motor Inn, this 137-room boutique hotel is bright and comfortable, with a modern southwestern-inspired charm. This easy-going home away from home includes beds outfitted in Bellino Fine Linens, eye-catching floral upholstered headboards, Grown Alchemist bath amenities, Marshall Bluetooth speakers, plush robes, and so much more. After checking in at the front desk, grab a bite at DWTNR Cocktail Bar & Lounge a high/low, east/west cocktail bar, restaurant, and swim club, where Pan Asian-American classics are served alongside Americana comfort food. Our seasonal poolside paradise serves tropical drinks and light bites to enjoy in the sunshine.

Tasks at hand:

• Ensure all orders leaving the kitchen meet presentation standards and guest requests
• Knowledge of menu items
• Ability to explain ingredients and preparation methods for each item
• Knowledgeable of table/seat/station numbers, proper table set ups, capacity, and hours of operation
• Deliver food and beverage items from kitchen/bar in prompt and neat manner
• Inform servers and applicable team members of wait times and any product shortage
• Assist server with food and beverage service to ensure guest satisfaction
• Assist with clearing table settings and prepare table for resetting when needed
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Perform any general cleaning tasks as assigned by supervisor/manager to adhere to health standards
• Perform other duties as requested, such as cleaning spills, handling guest requests, greeting and seating guests and ensuring overall guest satisfaction

What we are looking for:

• Has a strong working knowledge of and passion for the food industry
• Displays a strong hands-on approach
• Thinks critically and objectively
• Guest service oriented
• Flexible schedule – must be available to work a variety of shifts
• Perform job junctions with attention to detail, speed and accuracy
• Prioritize, organize, and follow up
• Be a clear thinker, remaining calm and resolving problems using good judgment
• Follow directions thoroughly
• Understand guest's service needs
• Work cohesively with co-workers as part of a team
• Work with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data
• Ability to carry up to 40lbs.
• Ability to walk, stand, and bend continuously throughout the day.
• High school certificate or equivalent
• Previous experience preferred
• All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)

What's in it for you:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you're under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.