Customer Service Representative

$19 - $23 per hour

Express Employment Professionals Defunct

Job Full Description

Customer Service Representative

Pay: $19.00 - $23.00 per hour
Location: Horseheads, NY
Job Type: Full-Time

Job Description

We are seeking a customer-focused Customer Service Representative to work onsite at a customer facility in Horseheads, NY. This role combines customer service, inventory management, and industrial product support. The ideal candidate will be comfortable interacting with customers, learning industrial products, and supporting daily operations to keep production running smoothly.

Responsibilities

Assist customers in identifying products and replacement parts
Provide quotes, pricing, and lead times
Process customer orders and source materials
Build relationships with customer stakeholders and support their ongoing needs
Receive, stock, and organize inventory
Perform cycle counts and maintain inventory accuracy
Assist with vending machine and storeroom management
Keep the stockroom organized and efficient
Learn customer processes and product applications

Qualifications

6+ months of customer service experience or 1+ year of stockroom, warehouse, or industrial distribution experience
High school diploma or equivalent
Strong communication and organizational skills
Mechanical aptitude and basic math skills
Ability to learn industrial products and use measuring tools such as calipers
SAP experience is a plus
Knowledge of industrial products or hydraulics is a plus
Strong commitment to customer service and problem-solving

Corning, NY
2583
11849 East Corning Road
Suite 101
Corning, NY 14830

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Vacancy posted 4 days ago

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