Sales Assistant

Sales Assistant

We're seeking a Sales Assistant to join our Dallas Infill team. This position combines customer-facing responsibilities supporting residential real estate transactions and critical sales administrative operations. You'll be a key point of contact for prospective buyers and agents while ensuring seamless administrative operations that keep our sales process running smoothly. This role will primarily support the Dallas Infill team, but may also assist other markets as needed.

This role is hybrid and will include a mix of in-person work at our Dallas office, job sites, and local showings, as well as some remote work from home.

What You'll Do:

Buyer & Agent Relations:

• Engage prospective buyers and real estate agents, providing information about Homebound's available homes, floor plans, and personalization options
• Capture and qualify buyer leads according to Homebound's criteria, including pre-qualification status and timeline
• Coordinate and schedule buyer showings, property tours, and agent previews
• Assist buyers in navigating the purchase process from initial inquiry through contract execution
• Coordinate with the marketing team on broker outreach, community events, and listing promotions

Sales Coordination & Administrative Support:

• Follow up with prospective buyers and their agents via phone, email, and text to nurture relationships and move them through the sales funnel
• Maintain and update Salesforce CRM with accurate lead information, interactions, and pipeline status
• Process and track sales contracts, earnest money, and closing documentation, ensuring all paperwork is complete and accurate
• Coordinate between buyers, buyer's agents, title companies, lenders, and internal teams on contract timelines and deliverables
• Prepare sales reports, track market performance metrics, and support forecasting activities
• Schedule design consultations, inspections, and buyer milestone meetings
• Manage incoming inquiries via phone, email, and website leads, ensuring timely responses
• Support the Dallas Sales Manager with presentation materials, competitive market analysis, and buyer communications

What You'll Bring:

Required:

• 4+ years of experience in sales support, residential real estate, or customer service
• Strong interpersonal skills with the ability to build rapport quickly with diverse customers and agents
• Excellent written and verbal communication abilities
• Proficiency with CRM systems (Salesforce experience preferred)
• High attention to detail and strong organizational skills
• Ability to work flexible hours including weekends and evenings as needed
• Valid driver's license and reliable transportation

Preferred:

• Licensed Real Estate Agent in the state of Texas
• 2+ years of experience in residential real estate sales or transaction coordination
• Familiarity with the Dallas/Fort Worth real estate market, neighborhoods, and pricing trends
• Knowledge of homebuilding terminology and new construction processes
• Experience with contract processing, title coordination, and closing documentation
• Bachelor's degree in business, marketing, or a related field

What Makes You Successful:

• Customer-first mindset: You genuinely enjoy helping people find their dream home
• Self-starter mentality: You can manage your time and priorities independently
• Tech-savvy: You're comfortable learning new systems and leveraging technology to work efficiently
• Detail-oriented: Nothing falls through the cracks on your watch
• Adaptable: You can seamlessly shift between engaging buyers and agents and diving into administrative tasks
• Team player: You support the sales team's success and collaborate effectively across departments

Our Commitment:

We are focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. To apply, please submit an application with your resume on the Career's page.

Homebound is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Homebound considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Our Compensation Philosophy:

Our salary ranges are determined by role, level, and location. Please note that the salary range displayed on each job posting may vary by state. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter will share more about the specific salary range for your preferred location during the hiring process. Please note that each job posting includes a general description of any other compensation offered for the position in addition to the salary range displayed on the job posting. You can find information about our benefits here.