Contract Robot Technician

Job Description

Job Description

Charlotte, North Carolina | Field work | Contract, paid per work order | $25 to $55 per hour

About Service Robot Co.

Service Robot Co. helps businesses across all 50 states choose, deploy and maintain commercial robots, with 24/7 support. We supply all types of robots for all types of automation. We handle site assessments, robot selection, installation, system integration and team training. Purchase, financing and rental options are available, backed by ongoing maintenance and repairs. One partner from your first consultation through everyday operation.

About the role

As a Contract Robot Technician, you are our person on site. You install, maintain and repair commercial robots at customer locations, and a remote specialist supports you on every job.

This is hands-on, safety-focused work at sites that rely on their robots running. It suits someone who follows procedures carefully, stays calm when a machine is down, and writes clear job notes.

What you will do

• Install robots and check that they work correctly.
• Carry out scheduled maintenance using our checklists.
• Respond to service calls, follow step-by-step troubleshooting, and escalate anything you can't fix to our remote specialists.
• Find and fix mechanical, electrical, and software problems.
• Show customer staff how to use the robots, and explain each repair in plain words.
• Record each visit with photos, job notes, parts used, and customer sign-off.
• Flag problems that keep coming back so we can fix the cause.
• Plan your visits and agree times with customers.
• Keep your tools and spare parts ready.
• Follow site and equipment safety rules, including lockout/tagout.

What makes you a great fit

• Practical experience fixing or maintaining equipment. Field service, appliance repair, low-voltage work, and facilities maintenance are useful backgrounds.
• Solid troubleshooting across mechanical and electrical problems.
• You can read wiring diagrams and follow detailed work instructions.
• Reliable, a clear communicator, and you keep accurate job records.
• Willing to ask for help and report mistakes.
• A valid driver's license and a reliable vehicle to get to customer sites.
• Able to work in different weather conditions and lift equipment weighing up to 50 lbs.

Previous robotics experience is not required.

Bonus points

• Experience with commercial robots, such as cleaning, delivery or mowing robots.
• Customer-facing field service experience.
• Spanish.

Pay

This is contract work, paid per completed work order, at $25 to $55 per hour.

Share your work

If you have a resume, portfolio, project links, photos, videos, or other examples of your work, please include them with your application. We would like to see something you have built, fixed, installed, or worked on. Work from a job, a course, or a personal project is welcome. Share only material you have permission to share. These are optional, so you can still apply if you do not have them.

Apply

Apply on our careers page:

Service Robot Co. welcomes applicants of every background. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other basis protected by law.