Network Engineer - Level II

Network Engineer - Level II

Provides technical guidance for directing and monitoring information systems operations. Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements, designs and orders. Provides in-depth engineering analysis of telecommunications alternatives for government agencies in support of their strategic modernization efforts and telecommunications enhancement design for medium and large-scale telecommunication infrastructures. Provides interface support to telecommunications end users, telecommunications operations personnel, and telecommunications strategic program management. Monitors and responds to hardware, software, and network problems. Provides the routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network.

Education & Experience Levels

Level - Knowledge/Skill Description - Minimum Education - and/or - Minimum Experience

II - Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks. Has the ability to apply a comprehensive knowledge across key tasks and high impact assignments. Plans and leads major technology assignments. Evaluates performance results and recommends major changes affecting short-term project growth and success. Functions as a technical expert across multiple project assignments. May supervise others. - Associate's Degree or higher - and/or - 5-15 years

Background:

Created after 9-11-2001, the Department of Homeland Security consolidated numerous agencies' data centers for central management. CSRA plays a key role in the Department's IT integration strategy through its Data Center-1 program. CSRA's DC-1 program is committed to delivering an efficient, responsive, and mature data center operation through excellence in service delivery, performance, and continual service improvement.

Job Description:

Designs, supports, coordinates, controls or operates specialized components of a data network. Conducts activities such as planning, coordinating, configuring, testing, maintaining, troubleshooting and tuning devices on any given type of a network infrastructure which might include routers, switches, gateways, firewall systems, multi-function switches, end offices, unified communication systems (UCS) and network security devices.

Essential Job Function:

• Maintains LAN, WAN, intranet and Internet network hardware and systems; investigates and resolves network and hardware matters of significance; researches, analyzes, isolates and resolves errors; assesses and updates older networks as needed and in accordance with specified plans.
• Provides technical support on data networks for internal and/or external customers; answers technical questions; recommends and implements approved course of action. Provides technical leadership for data network problem escalation and resolution
• Installs and maintains network facilities, including hardware, software, and system data for small to medium sized networks. Installs network applications on network servers or voice equipment; maintains, tests, researches and resolves problems. Determines appropriate standard testing routines or scripts; may test various data equipment such as routers, switches, hubs or optical equipment, or multi-function switches maintenance.
• Designs, implements and maintains various networks such as LAN, WAN, intranet, and/or Internet systems in accordance with specified requirements. Prepares data network diagrams and drawings to document and assist in communicating current operational status of networks.
• Has basic knowledge of Cisco Nexus switches such as but not limited to 7K and 5K series switches.
• Performs data network configurations and configuration changes of various data equipment such as routers, switches, intelligent hubs, multi-function switches, to enhance performance.
• Provides leadership and work guidance to less experienced personnel.
• Prepares routine proposal documentation and information to meet customer requirements. Prepares routine cost analyses and vendor comparisons to ensure cost-effective and efficient operations, and measures feasibility of various approaches.

Basic Qualifications:

• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in engineering, computer science, management information systems, or related field preferred
• Four or more years of experience working with data networks to include but not limited to Cisco Catalyst IOS and Nexus NX-OS.
• Experience working with current local area network systems and technical infrastructure communication issues
• Experience working with current network systems and networking principles in data such as but not limited to; VLAN, Spanning-Tree Protocol, OSPF and BGP routing protocols, Load Balancing and WAN Optimization, Firewalls
• Experience working with network software and hardware such as but not limited to; routers, switches, load balancers, firewalls
• Experience working with multiple technical platforms (e.g., mainframe, two-tiered client-server, three-tiered client-server)

Other Qualifications:

• Analytical and problem solving skills
• Skilled in time, priority and task management
• Interpersonal skills to interact with customers and team members
• Communication skills to interact with team members and support personnel
• Ability to work independently and as part of a team
• Ability to manage competing priorities in a complex environment
• Ability to convey a professional image and deal confidently with technical problems
• Ability to use Visio to document