Front Desk & Clinic Support Staff

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Training & development

Pain & Rehabilitation Physicians, P.C. – Southfield, MI  
Full-Time | Long-Term Opportunity  

Are you the kind of person who brings positive energy into every room , loves helping people, and thrives in a fast-paced medical environment ? 

We’re looking for a Front Desk & Clinic Support Staff who is dependable, proactive, and excited to grow with our team. This is more than a receptionist role — we want someone who is flexible and willing to assist with front desk operations, patient flow, and occasional back office or clinic support tasks as needed. 

If you’re a fast learner with a great attitude and strong work ethic , we’d love to meet you. 

 
About Us  

Pain & Rehabilitation Physicians, P.C. is a growing specialty practice focused on musculoskeletal care, rehabilitation, interventional pain management, and regenerative medicine . We are building a team that values: 

• Exceptional patient care 
• Teamwork and accountability 
• Professional growth 
• Positive, solution-focused attitudes 
• Long-term commitment and stability 

As our practice continues to expand, we’re looking for team members who want to grow with us for years to come . 

 
What You’ll Do  

Front Desk Responsibilities  

• Welcome and check in patients with warmth and professionalism 
• Answer phones and schedule appointments efficiently 
• Verify patient information and assist with intake paperwork 
• Collect payments and support the checkout process 
• Coordinate with providers, medical assistants, and PT staff to maintain smooth patient flow 
• Keep the reception area organized and professional 

Clinic / Back Office Support  

• Assist with patient room preparation when needed 
• Assist provider with procedures 
• Help maintain clean and stocked treatment areas 
• Support basic administrative and clinical workflow tasks 
• Communicate effectively with clinical staff regarding scheduling, follow-ups, and patient needs 
• Step in where needed to help the team succeed during busy periods 

 
What We’re Looking For  

Required Qualities  

• Positive attitude and high energy  
• Proactive mindset — sees what needs to be done and takes initiative 
• Fast learner who adapts quickly to new systems and processes 
• Reliable and punctual  
• Excellent communication and customer service skills  
• Ability to multitask and stay organized under pressure  
• Team player who is willing to help beyond their primary role  
• Looking for a long-term career opportunity , not just a temporary job 

Preferred Experience  

• Previous medical front desk, receptionist, or healthcare office experience  
• Familiarity with EMR/EHR systems  
• Experience in pain management, orthopedics, physical therapy, or rehabilitation is a plus 

 
What Success Looks Like  

• Patients feel welcomed, informed, and cared for from the moment they arrive 
• Front desk operations run smoothly and efficiently 
• Providers and clinical staff receive timely support 
• The team can count on you to jump in wherever help is needed  
• You continue learning and taking on new responsibilities as the practice grows 

 
Why Join Our Team?  

• Competitive hourly pay  
• Supportive, team-oriented culture  
• Cross-training opportunities in both administrative and clinical operations 
• Exposure to traditional pain management and advanced regenerative medicine  
• Opportunity for career growth and increased responsibilities  
• Work with a team that genuinely values initiative, positivity, and personal development  

 
Schedule  

• Full-time preferred  
• Monday–Friday 
• Day shift 
• No nights or weekends 

 
Apply If You Are…  

• Friendly and professional 
• Dependable and hardworking 
• Calm under pressure 
• Eager to learn and grow 
• Someone who says “How can I help?” instead of “That’s not my job.”