Chief Of Staff (Fintech - Hybrid)

Job Description

Job Description

CHIEF OF STAFF

PLEASE READ IN FULL BEFORE APPLYING. INCOMPLETE APPLICATIONS WILL AUTOMATICALLY BE DISQUALIFIED.

IMPORTANT: Candidates must already possess unrestricted authorisation to work in the United States.

Our client is unable to provide visa sponsorship now or in the future. Applications from candidates requiring sponsorship will be automatically disqualified and will not be considered further.

About the Opportunity

This is a hybrid role based in New York, USA. Candidates must already be based in the United States and either reside within commuting distance of New York or be willing to relocate.

Our client is a rapidly scaling international fintech focused on making cross-border money movement faster, simpler and more accessible.

Operating across the United States and Nigeria, the business has already acquired more than 100,000 users and is entering an exciting new phase of growth as it expands its product capabilities, technology infrastructure and international reach.

The organisation is building the next generation of payments, identity and financial technology solutions and is seeking ambitious individuals who want to play a meaningful role in shaping the future of the business.

As part of this next phase of growth, our client is seeking a Chief of Staff to work closely with the CEO and leadership team, helping to drive execution across strategic initiatives, operational priorities and high-impact projects.

This is not a traditional corporate Chief of Staff role.

They are not simply looking for candidates with impressive company names on their CVs. They are seeking builders, operators and problem-solvers who thrive in fast-paced environments, take ownership without being asked, move quickly, execute effectively and have a proven track record of delivering meaningful outcomes.

This role is ideal for someone who enjoys operating at the centre of a growing business, solving complex problems, driving execution and helping leadership teams turn ideas into results.

Application Process & Mandatory Qualifying Questions

You must answer ALL questions clearly and specifically within your covering note/letter. Applications that do not provide full responses will be automatically disqualified.

1. Are you currently based in the United States and legally authorised to work in the United States without sponsorship now or in the future?
2. What is your current notice period and earliest available start date?
3. What are your base salary expectations? (You must provide a specific figure or range. Responses such as market rate, negotiable or open to discussion will result in automatic disqualification.)
4. Please describe a project, initiative or business problem that you personally owned from start to finish. What was the objective, what actions did you take and what was the outcome?
5. Have you previously worked directly with a Founder, CEO or Executive Leadership Team? Please briefly describe your role and level of exposure.
6. This role requires exceptional written communication skills. Please provide an example of a board paper, executive update, investor communication, strategic proposal or other high-level business document that you have prepared. (You do not need to share confidential information; a brief description is sufficient.)
7. Describe a situation where you had multiple competing priorities, limited information and tight deadlines. How did you prioritise and what was the outcome?

Only candidates who demonstrate strong ownership, execution capability, problem-solving ability and relevant experience will progress.

Key Responsibilities

• Partner closely with the CEO and leadership team on strategic initiatives and business priorities
• Lead and execute high-impact projects across multiple functions
• Support business planning, prioritisation and operational execution
• Build visibility across key business initiatives and performance metrics
• Coordinate cross-functional projects involving product, operations, engineering, compliance, support and commercial teams
• Identify operational bottlenecks and drive solutions
• Prepare executive communications, reports, presentations and leadership materials
• Support partnership discussions, negotiations and strategic initiatives
• Develop systems, processes and operating rhythms that improve organisational effectiveness
• Monitor project progress and ensure accountability across stakeholders
• Support decision-making through research, analysis and structured problem-solving

Ideal Candidate Profile

• 3+ years of experience working within startups, scale-ups or high-growth organisations
• Prior Experience as Chief of Staff or similar would be highly advantageous
• Experience working directly with founders, CEOs or senior executives
• Exceptional organisational and project management skills
• Strong written and verbal communication capabilities
• Demonstrated ability to manage multiple priorities simultaneously
• Strong commercial awareness and business judgement
• Proven ability to operate effectively in fast-moving and evolving environments
• Strong analytical and problem-solving capabilities
• Comfortable dealing with ambiguity and changing priorities
• High level of ownership and accountability
• Ability to influence and build relationships across multiple stakeholders
• A builder mindset with a strong bias toward action

On Offer

• Competitive compensation package
• Opportunity to join a rapidly scaling international fintech
• Significant ownership and influence within a growing organisation
• Direct exposure to founders and senior leadership
• Opportunity to contribute directly to strategic decision-making