Maintenance Director

To plan, organize, develop and direct the overall operation of the Housekeeping, laundry, and maintenance departments in accordance with current federal, state, and local standards governing the community, and as may be directed by the Executive Director, to ensure that the community is maintained in a clean, safe, sanitary, and comfortable manner and to ensure that an adequate supply of laundry and linen are on hand at all times to meet the need of the residents.

SUPERVISORY RESPONSIBILITIES

Oversees the Maintenance Assistant and Housekeepers.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Assume administrative authority, responsibility and accountability for supervising and directing the Housekeeping, Laundry and Maintenance Departments.
• Assist in planning, developing, organizing, implementing, evaluating and maintaining housekeeping, laundry, and maintenance services.
• Coordinate housekeeping, laundry and maintenance services and activities with other related departments.
• Inspect and maintain storage rooms, linen closets, utility and janitorial, all areas of the Housekeeping, Laundry and Maintenance Departments.
• Assist the risk management committee in identifying, evaluating and classifying routine and job related functions to ensure that the Category I and II housekeeping, laundry and maintenance tasks are properly classified.
• Ensure that the community and department are maintained in a clean and safe manner and that necessary equipment and supplies are maintained and operable to perform required duties and services.
• Ensure that a sufficient level of supplies, disinfectants, equipment, etc. is maintained to provide a clean, safe and sanitary environment.
• Assist in developing, implementing and maintaining infection control, waste disposal and Universal Precautions policies and procedures to ensure that a sanitary environment is always maintained and that aseptic and isolation techniques are followed by all housekeeping and laundry personnel.
• Ensure that housekeeping, laundry and maintenance personnel understand and follow Universal Precautions, established safety rules, fire and disaster procedures and departmental policies and procedures while performing daily tasks.
• Hold regular staff meetings with housekeeping, laundry and maintenance personnel, schedule department work hours including vacation and holiday schedules, personnel, work assignments, etc.
• Assist in standardizing the methods in which housekeeping, laundry and maintenance tasks will be performed.
• Coordinate services to ensure that daily housekeeping, laundry and maintenance services can be performed without interruption.
• Recommend to the Executive Director the equipment and supply needs of the Housekeeping, Laundry and Maintenance Departments; assist in ordering and purchasing equipment and supplies as necessary.
• Assist in developing and monitoring adequate and cost-effective inventory control procedures.
• Make periodic inspections of supplies and equipment to ensure that adequate levels are maintained and that equipment is available and working properly.
• Forecast needs of the department and assist in preparing and planning the Housekeeping, Laundry, and Maintenance Departments budget for equipment, supplies, and labor and submit to the Executive Director for review; and, maintain current written records of department expenditures.
• Maintain resident's confidentiality; treat residents with kindness, dignity and respect; know and comply with Residents' Rights rules; ensure that the residents' personal and property rights are always followed by housekeeping and laundry personnel.
• Review and promptly report to the Executive Director and maintain written records of all resident complaints concerning the department.
• Attend and participate in various committees and meetings of the community.
• Solicit advice from inter-department supervisors concerning the operation of the Housekeeping, Laundry and Maintenance Departments.
• Assist in identifying and correcting problem areas and/or the changes as required.
• Develop and participate in planning, conducting and scheduling training, orientation and in service educational activities for housekeeping, laundry and maintenance personnel.
• Ensure that the housekeeping, laundry and maintenance personnel area performing required duties and that appropriate procedures are being followed.
• Maintain professional competence through participation in continuing education programs, seminars and training programs.
• Ensure that all housekeeping, laundry and maintenance personnel attend and participate in Hazardous Communication and Universal Precautions training programs prior to reporting for work assignment.
• Conduct Fire Drills as required by community policy.
• Lead Safety Committee.
• Must be well-versed in all technological systems such as Emergency Call, Fire Panels, electronic locks and all other systems.
• Participate as a Manager on-duty during assigned weekends.
• Be on-call for emergency situations as instructed.
• Any other tasks, assignments, projects or requests as deemed by management.
• Assist in recruiting, interviewing, hiring, counseling, disciplining and terminating housekeeping and maintenance personnel.
• Participate as instructed in the sales process of potential residents.
• Maintain appropriate documentation and coordinate personnel actions with the Business Office Director and Executive Director.
• Community Leadership & Emergency Response: Expected to serve as essential leadership personnel during inclement weather and emergency protocols. This includes on-site presence or active coordination of community safety,staffing levels, and resident care in accordance with state regulations.
• Conduct yourself professionally and contribute to, service-oriented environment through their appearance, communication, and interactions with residents, families, visitors, and colleagues.
• Any other tasks, assignments, projects or requests as deemed by management.

QUALIFICATIONS

• Must be 25 years of age, or older
• Employment is contingent upon successful completion of all background screening requirements permitted by applicable federal, state, and local law.
• Demonstrated previous experience in environmental control and operation of housekeeping equipment practices.
• Must read, write, speak, and understand English.
• Must demonstrate professionalism, empathy, patience, and effective interpersonal skills when interacting with residents, families, visitors, and team members.
• Previous experience in a supervisory capacity.

EDUCATION AND EXPERIENCE

• High school diploma or general education degree (GED) with some college preferred.
• Experience working with seniors is preferred.

PHYSICAL REQUIREMENTS

• Must be able to perform the essential functions of the position, with or without reasonable accommodation, including standing, walking, bending, reaching, lifting, transferring, and assisting residents as required by the position.
• Must be able to squat, reach, and stretch without distress.
• Must be able to tolerate extended periods of walking and standing.