Employee Relations Investigator

: Overview:

Central objective of the Investigation Team is to ensure fair and respectful treatment of associates. The ideal candidate for this position has strong communication and interpersonal skills, enabling them to work successfully on a broad spectrum of employe and labor relations issues and projects. The role will also include ancillary duties related to the case management system and managing data health.

Responsibilities:

Principal Duties and Responsibilities:

• Investigate highly sensitive HR and Employee Relations issues, including: Conducting interviews with involved parties; Analyzing data from various internal systems; Case adjudication; Providing consultation on remedial action based on investigation findings; Produce complete investigation documentation.
• Work closely with business and HR stakeholders and legal counsel to ensure investigations are conducted in compliance with company policies and legal standards.
• Independently manage assigned casework, bringing investigations to closure rapidly and definitively.
• Advises and trains leaders in best employee relations practices and strategies for managing escalations and employee concerns.
• Support administrative responsibilities related to case management system including updates and improvements, report and dashboard support, case creation, and miscellaneous system tasks as needed.
• Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation.
• Consult and collaborate with business partners, Legal teams, and vendors on complex employee investigations.
• Work on critical employee relations issues that are crisis-oriented and need to be completed with limited time. Balancing time between projects and crisis-response is a critical component for success in this position.
• Stay informed about changes in employment laws, regulations, and industry best practices related to workplace investigations.
• Handle sensitive and confidential information appropriately, with tact and discretion.
• Contribute to the development, review, and update of HR policies and procedures related to workplace conduct and investigations.

#CB #LI-NW1 Qualifications:

Education and Experience Requirements:

• Minimum 3+ years combined human resources, or HR investigation specialist/generalist experience. 2-3 years' experience with Case Management Systems including back-end administration and reporting.
• Bachelor's degree in Human Resources, Law, or a related field.
• Solid understanding of federal and state employment and labor laws.
• Experience in conducting investigative fieldwork, including interviews with complainants, witnesses, and potentially involved parties, investigative data analysis, and production of investigative documentation.
• Comfort with ambiguity; passion for building new initiatives; experience in using HR metrics to find root causes; and an empathetic and collaborative style of leadership.
• Technically proficient in MS Office Suite systems
• Ability to travel at minimum once a month.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Physical Requirements:

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. Travel required.

Preferred Qualifications:

• Advanced degree, JD, or other specialized training in labor/employee relations a significant plus
• Professional HR certification preferred (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR, HRCI, AWI, etc.)
• Association of Workplace Investigators (AWI) certification or other relevant mediation/investigation-related certification (e.g., CEI, CPI)
• Strong evidence of career development and or/evidence of superior performance in previous roles

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.

Type: Regular Full-Time