HR Operations Supervisor

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Healthcare Without Rival

Premise Health is the world's leading direct healthcare provider and one of the largest digital providers in the country, serving over 11 million eligible lives across more than 2,500 of the largest commercial and municipal employers in the U.S. Premise partners with its clients to offer fully connected care - in-person and in the digital environment. It operates more than 800 onsite and nearsite wellness centers in 45 states and Guam, delivering care through the Digital Wellness Center and onsite, nearsite, mobile, and event solutions.

Premise delivers value by simplifying complexity and breaking down barriers to give diverse member populations access to convenient, integrated, high-quality care. We offer more than 30 products, delivering the breadth and depth of care required to serve organizations' total populations. The result is healthcare that meets the needs of members and their families, helping them live healthier while lowering costs for organizations.

Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for an HR Operations Supervisor to join our team in Brentwood, TN.

About the role: The HR Operations Supervisor will be responsible for the day to day people and process management of the HR Operations team dedicated to either the HR General or Onboarding workstreams. The role will also be focused on delivering on project initiatives, providing consultative internal client support, and implementing best practices and process improvements.

Essential Functions:

• Responsible for the day-to-day supervision of a team of HR Operations
• Coordinators focused on either HR General or Onboarding workstreams.
• Manages an active caseload for their assigned area and functions as the Tier 2 escalation point for their team.
• Partners with the Manager, HR Operations on the development and implementation of operational training for the team.
• Manages the growth and maintenance of the HR knowledge base for their respective area or responsibility.
• Tactical lead for the HR Ops audit process including client specific requests and legal requirements.
• Works closely with the Manager, HR Operations to ensure that metrics and objectives are established and accurately tracked.
• Identifies, documents and implements best practices for assigned areas.
• Leads, assists and / or is responsible for special projects as assigned.

Job Requirements:

• Bachelor's degree or equivalent HR experience
• Experience and working knowledge of HRIS and / or Payroll systems
• 3+ years of relevant experience in Human Resources

Preferred Experience:

• Demonstrated ability to prioritize work and multitask in a high volume environment
• Exhibits strong communication and interpersonal skills
• Strong detail orientation and problem solving skills
• Demonstrated understanding of the importance of partnership, collaboration, and shared resources with team members at all levels

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, a company-sponsored wellness program, and much more our talent acquisition team will be happy to share with you.

Premise Health is an equal opportunity employer; we value inclusion, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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