Seasonal, Operations Technical Specialist (Part Time)

About The Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional and aligned with brand standards by providing hands‑on operational, technical and logistical support. Working closely with District Operations Coordinators, Technology Implementation Analysts and field leadership, you will play a critical role in successful office openings, daily operations and seasonal closures. Responsibilities Support the setup, opening, closure and relocation of seasonal tax offices according to schedules and standards Execute office setup activities, including planogram implementation, installation of window clings, lightboxes, open signs and confirmation of brand compliance Perform custodial tasks to keep offices clean, organized and ready for operation Conduct routine building maintenance such as replacing light bulbs and ceiling tiles, cleaning HVAC vents, repairing minor physical damage, resolving minor plumbing issues and carrying out small low‑voltage electrical work Identify maintenance or facility issues that require certified technicians and notify the District Operations Coordinator Install, remove and support PC hardware across multiple office locations with guidance from DOCs and TIAs Troubleshoot basic hardware issues and document incidents and resolutions within the case management system Deliver supplies and materials to and from office locations in a timely and organized manner Maintain accurate inventory of district resources, supplies and computer equipment Maintain up‑to‑date technical knowledge of supported products and systems Partner with district leadership and technology teams to support office readiness goals Participate in required training and complete other duties as assigned Required Qualifications Work Experience: Ability to follow direction while exercising sound judgment in a field‑based environment Ability to lift and move office equipment weighing up to 55 pounds or more, with or without reasonable accommodation Basic technical knowledge, including experience setting up, maintaining and troubleshooting computer hardware and office technology Comfort working independently in a fast‑paced, field‑based, seasonal role with a flexible schedule based on business needs Demonstrated organization and prioritization skills; ability to work independently and handle multiple tasks/projects simultaneously Must have reliable transportation to travel between office locations as required Strong problem‑solving and analytical skills, with the ability to make sound decisions in a fast‑paced environment Strong verbal, written and interpersonal communication skills, with the ability to interact with associates at all levels and resolve issues via chat, email and in person Working knowledge of Microsoft Outlook, Microsoft Teams and other Microsoft Office applications Preferred Qualifications Experience partnering with operations and/or technology teams Exposure to inventory tracking or asset management Familiarity with virtual collaboration tools Benefits and Compensation You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well‑being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex‑based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range $16.06 – $24.09 per hour #J-18808-Ljbffr H&R Block